Rovinj, 52210,
Croatia
Maistra Croatia Technographics
Maistra Croatia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maistra Croatia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1948 Maistra Croatia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maistra Croatia has purchased the following applications: TourismInSky for Hospitality ERP in 2017, MessageInSky for Collaboration in 2017, Adobe ColdFusion for Apps Development in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maistra Croatia is running and its propensity to invest more and deepen its relationship with InSky Solutions , Adobe Systems , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maistra Croatia revenues, which have grown to $242.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maistra Croatia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maistra Croatia Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InSky Solutions | Legacy | TourismInSky | Hospitality ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 Maistra Croatia implemented TourismInSky, a Hospitality ERP from InSky Solutions. The deployment focused on digitizing guest-facing sales, contact-center operations and marketing across its hotels and campsites in Croatia. The TourismInSky application is cited by InSky Solutions as the platform Maistra used to centralize guest interactions and marketing workflows.
Configured modules included CRM and contact center functionality, marketing automation and loyalty management, aligned with TourismInSky feature sets. The CRM and contact center capabilities were used to capture guest profiles, manage inquiries and orchestrate follow up communications. Marketing automation enabled campaign segmentation and guest lifecycle messaging while loyalty management supported program enrollment and points tracking.
Operational coverage spanned front office, reservations, contact center and marketing teams across Maistra properties in Croatia. Implementation architecture emphasized a hotel and campsite operational footprint with data consolidation across guest touchpoints to improve information flows. No specific third party system integrations are documented in the source.
Governance and process changes formalized contact center scripts, marketing campaign approval and guest data stewardship to support consistent guest-facing sales and service operations. Reported outcomes include improved guest satisfaction and clearer information flows as cited by the vendor.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InSky Solutions | Legacy | MessageInSky | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Maistra Croatia deployed InSky Solutions TourismInSky contact-center and guest-engagement solutions to automate guest communications, marketing automation, and loyalty interactions across Maistra properties in Croatia. InSky Solutions lists Maistra as a customer on its site, and the engagement centers on contact-center orchestration and guest engagement across the operator's Croatian portfolio.
The implementation is associated with MessageInSky as the omnichannel messaging and SMS component, and MessageInSky aligns with Collaboration category capabilities such as omnichannel messaging, message templates, campaign orchestration, and contact routing. Configuration work indicated by the vendor materials is consistent with Collaboration class workflows, including automated guest message flows and orchestration between contact-center processes and guest-engagement modules.
Operational coverage is described across Maistra properties in Croatia, with business functions affected including guest services, marketing, and loyalty management. The vendor case study on InSky Solutions' site is the primary source for Maistra's deployment, and the specific attribution of MessageInSky is inferred from the TourismInSky and ContactInSky product descriptions rather than named in a third-party Maistra press release.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Maistra Croatia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maistra Croatia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||