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List of TourismInSky Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Arena Hospitality Group Leisure and Hospitality 621 $32M Croatia InSky Solutions TourismInSky Hospitality ERP 2019 n/a In 2019, Arena Hospitality Group implemented TourismInSky, a Hospitality ERP, and appears on InSky Solutions' client roster for that deployment. The engagement targeted CRM and contact-center workflows, group sales, and marketing automation across the companys Croatian properties. The implementation emphasized TourismInSky modules for contact center/CRM and marketing automation, a usage pattern inferred from TourismInSky product pages and vendor testimonials. Functional capabilities referenced include centralized guest contact management, group sales pipeline automation, campaign orchestration, and agent-assisted booking workflows, reflecting common Hospitality ERP functional terminology. Source material does not enumerate technical integrations, however the operational scope described covers group sales, reservation contact centers, and marketing teams at Arena Hospitality Groups Croatian properties, with agent performance and sales workflows called out as primary business functions impacted. Governance and rollout details are limited to vendor statements, with no external systems or implementation partner details provided in the source. Reported outcomes cited in vendor testimonials include higher sales efficiency and improved agent performance, with no quantitative performance metrics or cost data disclosed.
Maistra Croatia Leisure and Hospitality 1948 $242M Croatia InSky Solutions TourismInSky Hospitality ERP 2017 n/a In 2017 Maistra Croatia implemented TourismInSky, a Hospitality ERP from InSky Solutions. The deployment focused on digitizing guest-facing sales, contact-center operations and marketing across its hotels and campsites in Croatia. The TourismInSky application is cited by InSky Solutions as the platform Maistra used to centralize guest interactions and marketing workflows. Configured modules included CRM and contact center functionality, marketing automation and loyalty management, aligned with TourismInSky feature sets. The CRM and contact center capabilities were used to capture guest profiles, manage inquiries and orchestrate follow up communications. Marketing automation enabled campaign segmentation and guest lifecycle messaging while loyalty management supported program enrollment and points tracking. Operational coverage spanned front office, reservations, contact center and marketing teams across Maistra properties in Croatia. Implementation architecture emphasized a hotel and campsite operational footprint with data consolidation across guest touchpoints to improve information flows. No specific third party system integrations are documented in the source. Governance and process changes formalized contact center scripts, marketing campaign approval and guest data stewardship to support consistent guest-facing sales and service operations. Reported outcomes include improved guest satisfaction and clearer information flows as cited by the vendor.
Valamar Riviera Leisure and Hospitality 10000 $400M Croatia InSky Solutions TourismInSky Hospitality ERP 2018 n/a In 2018, Valamar Riviera implemented InSky Solutions' TourismInSky to centralize guest communications and CRM across its Croatian resort portfolio. The deployment targeted enterprise CRM and contact center capabilities within the Hospitality ERP category to unify guest data and direct sales channels. TourismInSky was configured to run ContactInSky contact center, marketing automation, and loyalty modules to support multichannel guest engagement, campaign management, and guest lifecycle tracking. The full TourismInSky application provided centralized contact-center routing, campaign orchestration, and loyalty account management aligned with hospitality CRM workflows. Configuration work included standardizing guest profiles, automating campaign triggers, and provisioning contact center scripts and queues. Operational coverage focused on property-level front desk operations, centralized contact centers, marketing, reservations, and direct sales teams across Valamar's Croatian resorts, using a consolidated instance to reduce data fragmentation. Integrations with property systems are implied by the centralization of guest communications, though no specific third-party systems are listed in the source. The architectural approach emphasized a single logical Hospitality ERP instance to support real-time guest profile access and consistent communication handling. Governance changes established centralized CRM ownership, standardized guest communication workflows, and contact-center operating procedures to manage campaign execution and loyalty program enrollment. The implementation improved direct sales and guest experience through centralized guest communications and CRM driven contact-center processes.
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FAQ - APPS RUN THE WORLD TourismInSky Coverage

TourismInSky is a Hospitality ERP solution from InSky Solutions.

Companies worldwide use TourismInSky, from small firms to large enterprises across 21+ industries.

Organizations such as Valamar Riviera, Maistra Croatia and Arena Hospitality Group are recorded users of TourismInSky for Hospitality ERP.

Companies using TourismInSky are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using TourismInSky are most concentrated in Croatia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TourismInSky across Americas, EMEA, and APAC.

Companies using TourismInSky range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of TourismInSky include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TourismInSky customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hospitality ERP.