List of MessageInSky Customers
Zagreb, 10000,
Croatia
Since 2010, our global team of researchers has been studying MessageInSky customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MessageInSky for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MessageInSky for Collaboration include: Valamar Riviera, a Croatia based Leisure and Hospitality organisation with 10000 employees and revenues of $400.0 million, Maistra Croatia, a Croatia based Leisure and Hospitality organisation with 1948 employees and revenues of $242.0 million, Arena Hospitality Group, a Croatia based Leisure and Hospitality organisation with 844 employees and revenues of $147.0 million and many others.
Contact us if you need a completed and verified list of companies using MessageInSky, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MessageInSky customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arena Hospitality Group | Leisure and Hospitality | 844 | $147M | Croatia | InSky Solutions | MessageInSky | Collaboration | 2019 | n/a | In 2019, Arena Hospitality Group implemented MessageInSky, an omnichannel SMS messaging application, in the Collaboration category. The deployment is documented by InSky Solutions as part of its TourismInSky and ContactInSky hospitality contact center platform used to support bookings, guest messaging and camp and hotel operations across Arena's Croatian properties. MessageInSky functionality centered on guest messaging workflows, booking communications and operational notifications, reflecting Collaboration capabilities such as message orchestration, routing across channels and centralized message history. Configuration work focused on templated communications, scheduling and consolidated message logging to enable repeatable guest contact processes and to support contact center handling of inbound and outbound guest messages. Operational scope covered bookings, front of house and contact center functions across Arena Hospitality Group properties in Croatia, aligning messaging and booking touchpoints under the MessageInSky application. InSky's case notes attribute the deployment with supporting increases in direct sales and guest satisfaction metrics, and governance was organized around hospitality operations and contact center teams to standardize guest communication workflows. | |
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Maistra Croatia | Leisure and Hospitality | 1948 | $242M | Croatia | InSky Solutions | MessageInSky | Collaboration | 2017 | n/a | In 2017, Maistra Croatia deployed InSky Solutions TourismInSky contact-center and guest-engagement solutions to automate guest communications, marketing automation, and loyalty interactions across Maistra properties in Croatia. InSky Solutions lists Maistra as a customer on its site, and the engagement centers on contact-center orchestration and guest engagement across the operator's Croatian portfolio. The implementation is associated with MessageInSky as the omnichannel messaging and SMS component, and MessageInSky aligns with Collaboration category capabilities such as omnichannel messaging, message templates, campaign orchestration, and contact routing. Configuration work indicated by the vendor materials is consistent with Collaboration class workflows, including automated guest message flows and orchestration between contact-center processes and guest-engagement modules. Operational coverage is described across Maistra properties in Croatia, with business functions affected including guest services, marketing, and loyalty management. The vendor case study on InSky Solutions' site is the primary source for Maistra's deployment, and the specific attribution of MessageInSky is inferred from the TourismInSky and ContactInSky product descriptions rather than named in a third-party Maistra press release. | |
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Valamar Riviera | Leisure and Hospitality | 10000 | $400M | Croatia | InSky Solutions | MessageInSky | Collaboration | 2018 | n/a | In 2018, Valamar Riviera implemented MessageInSky, deploying MessageInSky in the Collaboration category to centralize guest communications and streamline reservation and support interactions. InSky Solutions delivered components of its TourismInSky contact-center and guest-communication suite to enable a unified messaging layer across Valamar properties in Croatia. The implementation emphasized MessageInSky omnichannel messaging and SMS capabilities, with category-aligned functionality such as central message routing, unified agent interface, and queue management to support reservation and guest-support workflows. Configuration work focused on aligning inbound channel handling and automated routing rules with contact-center queuing to improve agent efficiency. Delivery integrated MessageInSky with InSky Solutions TourismInSky contact-center components to consolidate messaging channels into reservation and support processes. Operational coverage targeted reservation teams and contact-center agents across Valamar properties in Croatia, centralizing guest messaging into a single platform for frontline service functions. Governance changes included centralized messaging governance and revised contact-center workflows to standardize response procedures and message ownership. The deployment resulted in improved guest satisfaction and more efficient agent handling as described by the vendor. |
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