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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Malaysian National News Agency Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vonage Legacy Jumper.ai Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023 Malaysian National News Agency implemented Jumper.ai as a web-embedded conversational interface, deploying the Jumper.ai solution to support audience engagement on its public website, categorized under Chatbots and Conversational AI. The deployment is focused on site-level engagement rather than back-office automation, with the Jumper.ai widget instrumented in page templates to capture real-time user interactions and session data. The implementation centers on core Chatbots and Conversational AI capabilities, including conversational messaging flows, rule-based FAQ automation, user intent routing, and scripted audience engagement sequences. Jumper.ai is configured as a cloud‑hosted orchestration layer that delivers the conversational UI via client-side embed, with server-side session management and channel connector support typical of the category. Operational governance is organized across the agency digital team and editorial staff, with the digital team maintaining the embedded scripts and session configuration, and editorial teams curating conversational content and response templates. Vendor Vonage is recorded in the implementation profile for the deployment environment, and the rollout followed a phased site-level activation model coordinated by web operations and content governance stakeholders.
IT Decision Makers and Key Stakeholders at Malaysian National News Agency
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Malaysian National News Agency Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Malaysian National News Agency Technographics

Malaysian National News Agency is a Media organization based in Malaysia, with around 400 employees and annual revenues of $40.0 million.

Malaysian National News Agency operates a diverse technology stack with applications such as Jumper.ai, covering areas like Chatbots and Conversational AI.

Malaysian National News Agency has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Vonage.

Malaysian National News Agency recently adopted applications including Jumper.ai in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Malaysian National News Agency’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Malaysian National News Agency’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Malaysian National News Agency technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.