AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Malwee Brazil Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2019 2019
Payment Processing ERP Financial Management 2019 2019
Payment Processing ERP Financial Management 2020 2020
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NeoAssist Legacy NeoAssist Nub.ia Generative AI Platforms AI Development n/a 2024 2024
In 2024, Malwee Brazil deployed NeoAssist Nub.ia as a Generative AI Platforms implementation to scale customer support operations across Brazil. The engagement with vendor NeoAssist focused on scaling bots and omnichannel automation to absorb high volumes of inbound demands. Implementation centered on AI driven conversational agents and automated case orchestration, leveraging NeoAssist Nub.ia's generative response capabilities for triage and first contact resolution. Functional modules implemented included bot led demand intake, intent recognition and routing, automated case creation and escalation workflows, and knowledge orchestration to maintain consistent responses across interactions. Operational coverage targeted Malwee's customer support organization across Brazil, with bots handling 38,159 demands in a single year and a reported 50% reduction in Time to Resolution. Omnichannel automation was emphasized, enabling orchestration across inbound channels and aligning bot workflows with existing support processes. Governance and rollout emphasized phased deployment, continuous model tuning, human escalation controls, and ongoing bot performance monitoring to manage conversational scope. The deployment positioned NeoAssist Nub.ia as the generative AI layer for Malwee's support function, combining conversational automation and case orchestration under centralized workflow governance.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Chatbots and Conversational AI AI-Powered Application 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2025 2025
Enterprise Content Management Content Management 2020 2020
Web Content Management Content Management 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2023 2023
Product Review Management eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2024 2024
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2013 2013
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Apps Development PaaS 2022 2022
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2024 2024
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2020 2020
Domain Name System (DNS) IaaS 2020 2020
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2019 2019
Identity and Access Management (IAM) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
Web Application Firewalls (WAF) CyberSecurity 2025 2025
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Malwee Brazil
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Malwee Brazil Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Malwee Brazil Technographics

Malwee Brazil is a Manufacturing organization based in Brazil, with around 5000 employees and annual revenues of $300.0 million.

Malwee Brazil operates a diverse technology stack with applications such as Visa Authorize.Net, NeoAssist Nub.ia and TeamSupport SnapEngage, covering areas like Payment Processing, Generative AI Platforms and Chatbots and Conversational AI.

Malwee Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, NeoAssist and TeamSupport.

Malwee Brazil recently adopted applications including Yapoli DAM in 2025, Sentry in 2025 and Amazon WAF in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Malwee Brazil’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Malwee Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Malwee Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.