AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Man Crates Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2012 2012
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nicereply Legacy Nicereply Customer Experience CRM n/a 2017 2017
In 2017, Man Crates deployed Nicereply in the Customer Experience category to capture mid conversation CSAT and CES for its US ecommerce support operation. The implementation instrumented Nicereply surveys inside live Zendesk conversations to collect real time feedback and surface detractor signals for faster follow up on tickets. Nicereply was configured to deliver mid conversation CSAT and CES prompts and to aggregate agent level ratings into detailed reporting. Functional capabilities implemented included real time agent notifications of survey responses and consolidated reporting used for coaching and queue management. The Nicereply integration with Zendesk covered support agents in the US ecommerce customer service queue and altered operational workflows by enabling rapid response to detractor tickets and by surfacing agent level ratings for coaching. This configuration improved coaching and queue handling by providing detailed reporting and agent level visibility.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Armor Defense Legacy Armor Private Cloud Application Hosting and Computing Services IaaS n/a 2013 2013
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2013 2013
IT Decision Makers and Key Stakeholders at Man Crates
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Man Crates Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Man Crates Technographics

Man Crates is a Retail organization based in United States, with around 38 employees and annual revenues of $8.0 million.

Man Crates operates a diverse technology stack with applications such as WordPress, Nicereply and Armor Private Cloud, covering areas like Web Content Management, Customer Experience and Application Hosting and Computing Services.

Man Crates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Automattic, Nicereply and Armor Defense.

Man Crates recently adopted applications including Nicereply in 2017, Pagely in 2017 and Amazon EC2 in 2015, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Man Crates’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Man Crates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Man Crates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.