Frederick, 21703-8375, MD,
United States
Management Information Technology Corp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Management Information Technology Corp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13 Management Information Technology Corp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Management Information Technology Corp has purchased the following applications: Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2020, Slack Connect for Collaboration in 2022, PhaseWare for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Management Information Technology Corp is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Management Information Technology Corp revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Management Information Technology Corp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | |||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 | ||
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| PhaseWare | Legacy | PhaseWare | Customer Support | CRM | n/a | 2019 | 2019 | In 2019, Management Information Technology Corp implemented PhaseWare for Customer Support on its public website. PhaseWare is deployed as the customer facing support channel for the firm, capturing client requests through embedded web forms and a support portal surfaced on the corporate site. The PhaseWare deployment focuses on core Customer Support capabilities typical for help desk operations, including web ticket intake, case management, knowledge base access, and queue assignment. Configuration centers on ticket classification, priority routing, and SLA tracking to guide internal response workflows, with PhaseWare forms and portal pages configured to reflect the companys service categories. Deployment architecture is web‑hosted and integrated into the MITC website experience, with the PhaseWare application providing an administrative console for the firms small support team to manage cases, update knowledge articles, and communicate with clients. Operational coverage is concentrated on client services and support functions for the United States based professional services business, leveraging role based access control for agents and administrators. Governance around PhaseWare emphasizes centralized case logging and standardized intake procedures, with configured workflows that route issues to named service owners and maintain audit trails for ticket lifecycle management. The implementation positions PhaseWare as the single source for tracking client requests and managing ongoing support processes for Management Information Technology Corp. | |
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Tag Management | CRM |
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2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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