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Management Information Technology Corp Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
PhaseWare Legacy PhaseWare Customer Support CRM n/a 2019 2019 In 2019, Management Information Technology Corp implemented PhaseWare for Customer Support on its public website. PhaseWare is deployed as the customer facing support channel for the firm, capturing client requests through embedded web forms and a support portal surfaced on the corporate site. The PhaseWare deployment focuses on core Customer Support capabilities typical for help desk operations, including web ticket intake, case management, knowledge base access, and queue assignment. Configuration centers on ticket classification, priority routing, and SLA tracking to guide internal response workflows, with PhaseWare forms and portal pages configured to reflect the companys service categories. Deployment architecture is web‑hosted and integrated into the MITC website experience, with the PhaseWare application providing an administrative console for the firms small support team to manage cases, update knowledge articles, and communicate with clients. Operational coverage is concentrated on client services and support functions for the United States based professional services business, leveraging role based access control for agents and administrators. Governance around PhaseWare emphasizes centralized case logging and standardized intake procedures, with configured workflows that route issues to named service owners and maintain audit trails for ticket lifecycle management. The implementation positions PhaseWare as the single source for tracking client requests and managing ongoing support processes for Management Information Technology Corp.
Tag Management CRM 2015 2015
IT Decision Makers and Key Stakeholders at Management Information Technology Corp
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Management Information Technology Corp Executives
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FAQ - APPS RUN THE WORLD Management Information Technology Corp Technographics

Management Information Technology Corp is a Professional Services organization based in United States, with around 13 employees and annual revenues of $2.0 million.

Management Information Technology Corp operates a diverse technology stack with applications such as Google Cloud Platform (GCP), Slack Connect and PhaseWare, covering areas like Application Hosting and Computing Services, Collaboration and Customer Support.

Management Information Technology Corp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Salesforce and PhaseWare.

Management Information Technology Corp recently adopted applications including Microsoft Azure Cloud Services in 2023, Microsoft 365 in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates Management Information Technology Corp’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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