Lansing, 48912, MI,
United States
Maner Costerisan Technographics
Maner Costerisan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maner Costerisan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 186 Maner Costerisan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Maner Costerisan has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, MessageGears for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maner Costerisan is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maner Costerisan revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maner Costerisan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maner Costerisan Tech Stack and Enterprise Applications
Maner Costerisan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Maner Costerisan deployed Tawk.to on its public website as a customer-facing chat layer. Tawk.to is implemented as a Chatbots and Conversational AI application to provide real-time messaging and visitor engagement directly from the corporate site.
The implementation centers on a site-embedded chat widget and the vendor’s agent console, configured to capture inbound client inquiries, collect contact details through offline messaging and lead capture forms, and persist chat transcripts for follow up. Standard Chatbots and Conversational AI capabilities were applied, including canned responses for common questions, visitor presence indicators, and session logging to support client service and sales intake workflows.
Operational responsibility for the Tawk.to deployment is positioned around client services and marketing, with governance focused on chat handling workflows, scripted response libraries, and transcript retention for case follow up. The implementation is scoped to the public website and is used to centralize real-time inbound engagement, triage requests, and route conversations into existing client service processes.
|
Maner Costerisan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Maner Costerisan implemented Microsoft 365 as its Collaboration platform. The deployment centralized cloud-hosted productivity, messaging, and document services for the professional services firm, and the company's public website explicitly references use of Microsoft 365.
The Microsoft 365 rollout emphasized core Collaboration capabilities including Exchange Online for email, Microsoft Teams for meetings and persistent chat, SharePoint Online for intranet and document libraries, and OneDrive for personal file sync. The program appears focused on improving knowledge management and internal collaboration across professional services delivery and back office functions, with typical tenant configuration patterns such as centralized user provisioning, identity and access controls, mailbox and document retention policies, and cloud-first content management workflows to govern shared workspaces.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
Maner Costerisan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MessageGears | Legacy | MessageGears | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Maner, Costerisan implemented MessageGears as a Customer Engagement solution on its public website. The deployment is focused on client communications and marketing outreach for the 40 person professional services firm based in the United States, and it places MessageGears at the center of website-driven audience interactions.
Configuration and functional scope emphasize capabilities typical of Customer Engagement platforms, including email orchestration, audience segmentation, personalization and campaign orchestration tied to website activity. MessageGears is used on the firm website to drive subscriber capture and outbound messaging workflows, with implementation patterns that align with API or SMTP based send architectures and contact data mapping common to this application category.
Operational coverage spans marketing and client services workflows, with governance oriented toward centralized campaign approval, consent management and scheduled communications. The implementation narrative signals a consolidation of website lead capture into campaign segmentation and automated outreach processes, and positions MessageGears as the primary messaging engine for client-facing communications.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Maner Costerisan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Maner Costerisan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Maner Costerisan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Maner Costerisan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Maner Costerisan
Apps Being Evaluated by Maner Costerisan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||