Manitoba Public Insurance
Manitoba Public Insurance Technographics
Manitoba Public Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manitoba Public Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1750 Manitoba Public Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manitoba Public Insurance has purchased the following applications: Infor Lawson for ERP Financial in 2013, Duck Creek Claims for Insurance Claims Management in 2020, Duck Creek Insights for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manitoba Public Insurance is running and its propensity to invest more and deepen its relationship with Infor , Duck Creek Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manitoba Public Insurance revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manitoba Public Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manitoba Public Insurance Tech Stack and Enterprise Applications
Manitoba Public Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Manitoba Public Insurance engaged an independent consultant to work on Infor Lawson to address system and financial process issues. Work targeted the ERP Financial footprint, centering on General Ledger interface discrepancies, mapping of system and process flows, and development of actionable improvement recommendations.
The engagement examined Infor Lawson General Ledger operations including chart of accounts alignment, journal processing, batch posting behavior, and reconciliation workflows. Recommendations reflected standard ERP Financial functional considerations such as automated journal validations, tighter interface exception handling, and clearer posting rules to reduce reconciliation friction between subsystems.
Analysis documented interfaces feeding the General Ledger and surface level integration points, identifying where interface mismatches generated reconciliation items and control gaps. The review covered finance and accounting operational scope within Manitoba Public Insurance and described required process handoffs, interface reconciliation routines, and exception resolution pathways.
Governance and rollout guidance focused on process mapping, update of operating procedures, and introduction of monitoring checkpoints for GL interfaces. The consultant produced prioritized recommendations intended to align Infor Lawson configuration and financial process controls, improve traceability of interface transactions, and support ongoing operational ownership by the finance organization.
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Manitoba Public Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Manitoba Public Insurance implemented Duck Creek Claims as part of a broader Duck Creek Suite OnDemand deployment to modernize its core insurance operations. The initiative included Duck Creek Claims along with Policy, Rating, Billing, and Insights modules delivered via Duck Creek OnDemand, the vendor's end-to-end SaaS cloud delivery platform.
The Duck Creek Claims application was provisioned on a cloud SaaS architecture, enabling standard Insurance Claims Management workflows such as digital claims intake, end-to-end adjudication orchestration, configurable claims business rules, and claims analytics through the Duck Creek Insights capability. Configuration emphasized the suite's open, configurable architecture to support product and policy changes, and the deployment model centralized application lifecycle services including vendor-managed upgrades and platform health maintenance.
Operational coverage targeted MPI's provincial operations, including claims and service centres in 12 communities and distribution across more than 300 Autopac agents in Manitoba, and it impacted claims operations, customer service, product development, and customer self-service channels. Governance shifted operational responsibility for day-to-day IT operations and application upgrades to the Duck Creek OnDemand service, allowing MPI to prioritize service design and speed to market. Stated objectives for the program included increased operational efficiency, enhanced customer self-service enablement, stronger security and SLA management, and improved speed to market for insurance products.
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2020 | 2020 |
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Time Tracking and Billing | ERP Services and Operations |
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2020 | 2020 |
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Manitoba Public Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Insights | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020 Manitoba Public Insurance selected Duck Creek Insights as part of a broader adoption of the Duck Creek Suite on Duck Creek OnDemand, a cloud SaaS delivery model chosen to increase operational efficiency and better serve Manitobans. The engagement included selection of Duck Creek Policy, Rating, Billing, Claims and Insights solutions, aligning analytics with core insurance processing to support customer self-service and product development objectives.
Duck Creek Insights was implemented to provide Analytics and BI capabilities across enterprise reporting, configurable dashboards, and operational analytics tied to underwriting, claims adjudication, billing reconciliation and customer service workflows. Configuration emphasized open, configurable data models and role-based reporting to support business users and analysts in product management and customer experience roles.
Deployment used Duck Creek OnDemand for application hosting and lifecycle management, with Duck Creek handling day-to-day IT operations and continuous application upgrades to keep analytics current. The Insights implementation was integrated with the Duck Creek Policy, Rating, Billing and Claims modules, and its operational coverage extended to MPI claim and service centres in 12 communities and the network of more than 300 Autopac agents across Manitoba.
Governance shifted toward vendor-managed platform operations, with MPI focusing governance on product and customer experience priorities while leveraging OnDemand to address security, SLA and platform health. Stated objectives for the Duck Creek Insights deployment included increased self-sufficiency, operational efficiencies, speed to market, improved quality of insurance products and enhanced customer self-service enablement, along with reduced risk registry through managed SaaS operations.
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Manitoba Public Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Manitoba Public Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Manitoba Public Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Manitoba Public Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Manitoba Public Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director Pricing & Actuarial Forecasting | Director | Risk | |
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Underwriter Director | Director | Risk | |
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Senior Underwriter Manager | Manager | Risk | |
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VP & Chief Actuary | VP | Risk | |
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Vice President, Chief Information & Technology Officer | VP | IT | |
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Apps Being Evaluated by Manitoba Public Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Manitoba Public Insurance IT executives and key decision makers. This section highlights Manitoba Public Insurance's latest recorded technology evaluations, including Duck Creek Suite for Insurance ERP on 2025-07-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Manitoba Public Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-28 | Manitoba Public Insurance | Evaluated | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Manitoba Public Insurance Technographics
Manitoba Public Insurance is a Insurance organization based in Canada,
with around 1750 employees and annual revenues of $1.60 billion.
Manitoba Public Insurance operates a diverse technology stack with applications such as
Infor Lawson, Duck Creek Claims and Duck Creek Insights,
covering areas like ERP Financial, Insurance Claims Management and Analytics and BI.
Manitoba Public Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and Duck Creek Technologies.
Manitoba Public Insurance recently adopted applications including
Microsoft 365 in 2022, Magnite (ex Rubicon Project) in 2022 and Microsoft SharePoint in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Manitoba Public Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Manitoba Public Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Manitoba Public Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.