List of Duck Creek Suite Customers
Boston, 2210, MA,
United States
Since 2010, our global team of researchers has been studying Duck Creek Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Suite for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Suite for Insurance ERP include: American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, HDFC ERGO General Insurance, a India based Insurance organisation with 11181 employees and revenues of $18.50 billion, Aon Ireland, a Ireland based Professional Services organisation with 60000 employees and revenues of $15.70 billion, Chubb USA, a United States based Insurance organisation with 31000 employees and revenues of $13.02 billion, AXIS Capital, a Bermuda based Insurance organisation with 1876 employees and revenues of $6.02 billion and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Duck Creek Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
1st Central Insurance | Insurance | 1200 | $590M | United Kingdom | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019, 1st Central Insurance implemented Duck Creek Suite as an Insurance ERP to centralize policy administration, billing, and claims processing across its United Kingdom operations. The deployment positioned Duck Creek Suite as the core platform for policy lifecycle management and product configuration within the insurer’s technology estate.
The implementation focused on core modules typical for Insurance ERP, including policy administration, billing, claims management, and rating and underwriting rule engines. Configuration work emphasized product model standardization, policy lifecycle automation, and rule-driven rating to align product definitions and underwriting logic. Duck Creek Suite was configured to host master data for policies, customers, and pricing artifacts.
Operational scope covered underwriting, claims, finance, and customer service teams within 1st Central Insurance, aligning business functions around a centralized Insurance ERP application in the United Kingdom. Data modeling and common policy schemas were established to support shared master records and consistent operational workflows across departments.
Governance included a product and rules governance model with formal change control for rating and policy product updates and staged rollouts across business units. Training and process standardization efforts were instituted to embed workflow orchestration and policy lifecycle automation into day to day operations.
|
 |
AmBank | Banking and Financial Services | 8200 | $1.1B | Malaysia | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019, AmBank implemented Duck Creek Suite as its Insurance ERP to consolidate core insurance operations. The deployment targeted modular policy administration, billing, claims management and rating capabilities to support underwriting, distribution, finance and claims business functions. The implementation reflects AmBank as a listed customer of Duck Creek Technologies.
The Duck Creek Suite implementation leveraged the product suite's modular configuration, rules-based rating engine and policy modeling to centralize product configuration and automate billing workflows consistent with Insurance ERP functionality. System workflows were aligned with underwriting and claims processing, and the deployment included standard interface points typical for insurance environments such as accounting, distribution channel systems and customer service platforms. Governance focus emphasized configurable business rules and product lifecycle management to provide operational control over underwriting and policy administration processes.
|
 |
American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2015 | n/a |
In 2015, American International Group (AIG) implemented Duck Creek Suite as an Insurance ERP to consolidate policy administration and core underwriting functions. The initial implementation established a standardized platform for policy lifecycle management and rating across property and casualty lines.
Duck Creek Suite was configured to deliver policy administration, rating, underwriting configuration, and product model management, leveraging rules based engines and configurable workflows to reduce the need for bespoke code. The deployment focused on configuration driven product templates and workflow orchestration to support quote, bind, endorse and renew processes. Duck Creek Suite was instrumented to centralize business rules and product configuration for faster product rollouts.
Operational scope included underwriting, distribution relations, and operations teams across AIG's global footprint, aligning platform capabilities with enterprise underwriting workflows. In May 2020 AIG standardized on Duck Creek OnDemand as its global SaaS delivery model, moving the broader estate to a cloud based operating model that provides vendor delivered services, support and continuous functional delivery. The SaaS orientation formalized a centralized policy administration standard and rationalized integration patterns with billing, claims and distribution channels.
Governance was organized to centralize product and rules ownership under a global underwriting platform, enabling standardized change control and a configuration lifecycle across regions and business units. The deployment supported process standardization for underwriting and product governance, and established a single application stack for policy administration within the Insurance ERP category.
AIG articulated explicit objectives from the program including underwriting excellence, enhanced user and customer experience, and improved operational efficiency. Duck Creek OnDemand's cloud based delivery model was cited as the mechanism to continuously deliver new functionality to support those objectives.
|
 |
|
Professional Services | 60000 | $15.7B | Ireland | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
|
|
|
|
Insurance | 1876 | $6.0B | Bermuda | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
|
|
|
|
Insurance | 329 | $87M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2020 | n/a |
|
|
|
|
Insurance | 200 | $38M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2020 | n/a |
|
|
|
|
Insurance | 1427 | $657M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2016 | n/a |
|
|
|
|
Insurance | 453 | $500M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2021 | n/a |
|
|
|
|
Insurance | 50 | $25M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2025 | n/a |
|
Buyer Intent: Companies Evaluating Duck Creek Suite
- Northbridge Financial Corporation, a Canada based Insurance organization with 1804 Employees
- Cleveland Municipal School District, a United States based Education company with 6036 Employees
- Iowa Realty, a United States based Construction and Real Estate organization with 914 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||