Manna Patisserie Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Manna Patisserie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Manna Patisserie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manna Patisserie has purchased the following applications: Simple Touch Amwal for ERP Financial in 2011, Simple Touch Mawared for Payroll in 2021, Simple Touch Defaya POS for Point Of Sale in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manna Patisserie is running and its propensity to invest more and deepen its relationship with Simple Touch , Google , OpenSSL or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manna Patisserie revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manna Patisserie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Simple Touch | Legacy | Simple Touch Amwal | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Manna Patisserie implemented Simple Touch Amwal as its ERP Financial application across its Alexandria operations and wider branches in Egypt. The vendor lists Manna Patisserie as a long-standing client using Simple Touch's integrated F&B platform for procurement, payroll, accounting and real-time reporting, and the testimonial explicitly references accounting and reporting capabilities within the suite.
The deployment centered on the Amwal financial module of Simple Touch, configured to handle core accounting ledgers, accounts payable and receivable workflows, payroll posting, procurement requisition to invoice flows, and operational real-time reporting consistent with ERP Financial functionality. Simple Touch Amwal was used to consolidate financial reporting across branches and to provide transactional accounting and period close support within the vendor's integrated platform.
Operational coverage extended to multiple retail bakery branches in Egypt, with finance, payroll and procurement teams using the system for transactional processing and branch-level reporting. Governance operated through the vendor integrated suite model, centralizing financial control and reporting while maintaining branch-level transactional capture as described in the vendor testimonial.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Simple Touch | Legacy | Simple Touch Mawared | Payroll | HCM | n/a | 2021 | 2021 |
In 2021, Manna Patisserie implemented Simple Touch Mawared, a Payroll application. Simple Touch lists Manna Patisserie among its client testimonials and promotes Simple Touch Mawared as its payroll and HCM module for food and beverage customers in Egypt, establishing the vendor relationship and product placement for this implementation.
The deployment centers on payroll processing and HR recordkeeping using Simple Touch Mawared, with configuration aligned to payroll computation, employee master data management, statutory deduction handling, and payroll run orchestration typical of Payroll solutions. The implementation narrative infers use of Mawared’s payroll and HR capabilities to maintain staff data and calculate compensation for Manna’s workforce.
Integration work connects Simple Touch Mawared with Simple Touch restaurant systems to synchronize employee records and payroll inputs, supporting consolidated staff data flows from operational systems into payroll. This integration scope reflects alignment between point of service workforce data and centralized Payroll processing for Manna Patisserie’s Egypt operations.
Governance and operational ownership are centered on HR and finance functions within the organization, with role-based access controls and process handoffs configured inside Simple Touch Mawared to manage payroll data integrity and approvals. Rollout and ongoing administration follow standard payroll and HR workflows to ensure the application serves both payroll administration and basic HCM needs.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Simple Touch | Legacy | Simple Touch Defaya POS | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Manna Patisserie implemented Simple Touch Defaya POS. Simple Touch Defaya POS serves as the Point Of Sale solution supporting branch sales, inventory control, and consolidated daily reporting across Manna Patisserie locations in Egypt, and the deployment is described in Simple Touch customer testimonials for the vendor.
The implementation centers on core Point Of Sale capabilities, with inferred module usage including point of sale terminals, inventory management, and multi branch reporting. Simple Touch Defaya POS is cited as the application used to manage in store transaction capture, stock movement and daily sales reporting workflows, consistent with standard POS functional modules for a retail patisserie chain.
Operational coverage focuses on retail store operations, stock and inventory teams, and centralized reporting for management and finance, deployed across Manna Patisserie branches in Egypt. The vendor testimonial does not list named backend integrations or an implementation partner, and module usage is inferred from the Simple Touch Defaya POS offering and the vendor testimonial listing.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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