San Rafael, 94901, CA,
United States
Marin Sanitary Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Marin Sanitary Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Marin Sanitary Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marin Sanitary Service has purchased the following applications: Soft-Pak ERP for Utilities ERP in 2005, Tawk.to for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marin Sanitary Service is running and its propensity to invest more and deepen its relationship with Soft-Pak , Tawk.to , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marin Sanitary Service revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marin Sanitary Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Soft-Pak | Legacy | Soft-Pak ERP | Utilities ERP | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Marin Sanitary Service implemented Soft-Pak ERP using Soft-Pak's cloud hosted solution including scale and mobile modules to restore and stabilize scale ticketing, billing and operations after a critical on premises server failure. The deployment is classified as Utilities ERP and targeted billing and finance plus operations across Marin County.
Implementation covered functional modules for scale ticketing, billing and finance, materials recovery facility operations, scale operations, routing, and field mobility. The Soft-Pak ERP configuration leveraged cloud hosted scale and mobile modules to centralize ticket processing, automate billing workflows, and provide mobile access for scale house and field staff.
Operational scope was focused on Marin County with business functions in billing, finance and operations at the MRF and scale sites. Field mobility supported route and scale house workflows, while centralized cloud hosting improved system availability for operational continuity.
Governance emphasized rapid stabilization after the on premises server failure, with a staged cutover to the cloud hosted Soft-Pak solution and operational procedures to preserve scale ticket integrity. According to the vendor case study the deployment delivered improved uptime and lower capital expenditures.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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