Marina Bay Sands
10 Bayfront Avenue,
Singapore, 18956,
Singapore
Singapore, 18956,
Singapore
65 6688 8868
Leisure and Hospitality
Marina Bay Sands Technographics
Marina Bay Sands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marina Bay Sands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Marina Bay Sands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marina Bay Sands has purchased the following applications: Agilysys eCash for Payment Processing in 2016, PageUp ATS for Applicant Tracking System in 2018, Sojern for Guest Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marina Bay Sands is running and its propensity to invest more and deepen its relationship with Agilysys , PageUp , UNIT4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marina Bay Sands revenues, which have grown to $3.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marina Bay Sands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marina Bay Sands Tech Stack and Enterprise Applications
Marina Bay Sands ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys eCash | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Marina Bay Sands implemented Agilysys eCash as a Payments/Finance solution to centralize cashless guest funding across its integrated resort in Singapore and the broader Asia‑Pacific operational footprint. Agilysys eCash was used to manage guest, retail and F&B transactions and to provide an electronic wallet layer for point of sale activity across the property.
Deployment focused on instrumenting point of sale endpoints and guest wallet workflows at retail kiosks, F&B outlets and guest-facing services, with Agilysys eCash handling wallet provisioning, reloads, redemptions and transaction authorization. Functional modules and capabilities implemented included cashless guest funding, electronic wallet management, transaction capture for retail and F&B, and settlement orchestration to feed finance reconciliation processes, aligning with Agilysys eCash standard feature sets.
Operational coverage targeted guest services, retail operations, food and beverage operations and centralized finance teams at the integrated resort, with rollout scoped venue by venue across the property. Governance emphasis addressed payments controls, outlet-level wallet policies, staff procedures for wallet issuance and reconciliation, and updates to finance workflows to consume Agilysys eCash transaction and settlement data.
|
Marina Bay Sands HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Marina Bay Sands implemented PageUp ATS. PageUp ATS is deployed as an Applicant Tracking System on the company careers site and serves as the primary recruitment platform for talent acquisition and HR functions across the organization.
The implementation centers on candidate intake and vacancy management, with PageUp ATS handling job postings to the public careers site, job requisition workflows, applicant screening and shortlisting, interview coordination, and offer tracking. Configuration aligns with common Applicant Tracking System capabilities including configurable recruitment workflows, candidate profile management, and compliance oriented record keeping.
Operational coverage emphasizes the careers site integration, where PageUp ATS captures external applicant traffic and routes candidates into centralized hiring queues used by HR and hiring managers. Governance is organized around role based access controls and approval workflows for requisitions and offers, with the PageUp ATS instance positioned as the authoritative applicant record for Marina Bay Sands recruitment activity.
|
|
|
|
|
Core HR | HCM |
|
2010 | 2010 |
|
|
|
|
|
Core HR | HCM |
|
2024 | 2024 |
|
|
|
|
|
Payroll | HCM |
|
2010 | 2010 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2024 | 2024 |
|
Marina Bay Sands ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Marina Bay Sands implemented Sojern on its website to support Guest Management for digital guest engagement and online audience activation. Marina Bay Sands Sojern Guest Management deployment is centered on web‑facing instrumentation and campaign activation to influence direct booking and promotional reach across its digital channels.
The implementation aligns with standard Guest Management capabilities, including audience segmentation, intent signal capture from site behavior, profile enrichment, and campaign orchestration for targeted guest messaging. Sojern is configured to surface travel and booking intent signals and to operationalize those signals into audience cohorts and campaign rules used by digital marketing teams.
Operational coverage for this Sojern deployment is primarily the website and associated direct booking flows, with business function impact focused on marketing, eCommerce, and guest experience teams. The configuration supports workflows for audience creation, campaign scheduling, and measurement of engagement at the web channel level, consistent with Guest Management use cases.
Governance and operational ownership are framed around digital marketing and revenue operations, with processes for campaign approval, audience governance, and privacy compliance embedded into ongoing operations. Rollout and ongoing configuration are managed as a web channel capability, with Sojern serving as the guest management and audience activation layer for Marina Bay Sands.
|
Marina Bay Sands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Marina Bay Sands Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
Marina Bay Sands eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
Marina Bay Sands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Marina Bay Sands ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Marina Bay Sands Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2019 | 2019 |
|
Marina Bay Sands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Marina Bay Sands CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Management | CyberSecurity |
|
2015 | 2015 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
Marina Bay Sands Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Physical Access Control System | Physical Security |
|
2010 | 2010 |
|
IT Decision Makers and Key Stakeholders at Marina Bay Sands
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
VP, HR Business Partnering & HR Services | VP | HR | |
|
|
|
SVP, Human Resources | VP | HR | |
|
|
|
Associate Director - HR Partnering & Engagement | Director | HR | |
|
|
|
Associate Director, Payroll | Director | HR | |
|
|
|
Director, HR Operations & HRIS | Director | HR | |
|
|
|
Senior Vice President Finance | VP | Finance | |
|
|
|
Chief Information Officer / VP - Information Technology | CXO | IT | |
|
Apps Being Evaluated by Marina Bay Sands Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marina Bay Sands IT executives and key decision makers. This section highlights Marina Bay Sands's latest recorded technology evaluations, including Backbase Digital Banking Platform for Digital Banking on 2025-11-11, IBM Planning Analytics for EPM on 2025-09-24, and Teleperformance Call Center Service for Professional Services on 2025-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marina Bay Sands digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-11 | Marina Bay Sands | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-09-24 | Marina Bay Sands | Evaluated | IBM | IBM Planning Analytics | EPM | EPM |
| 2025-07-02 | Marina Bay Sands | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |
| 2025-02-19 | Marina Bay Sands | Evaluated |
|
|
Employee Engagement | HCM |
| 2025-02-10 | Marina Bay Sands | Evaluated |
|
|
Online Food Ordering System | eCommerce |
| 2025-02-07 | Marina Bay Sands | Evaluated |
|
|
ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Marina Bay Sands Technographics
Marina Bay Sands is a Leisure and Hospitality organization based in Singapore,
with around 11000 employees and annual revenues of $3.85 billion.
Marina Bay Sands operates a diverse technology stack with applications such as
Agilysys eCash, PageUp ATS and Sojern,
covering areas like Payment Processing, Applicant Tracking System and Guest Management.
Marina Bay Sands has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Agilysys, PageUp and Sojern.
Marina Bay Sands recently adopted applications including
Workday HCM in 2024, Workday Recruiting in 2024 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marina Bay Sands’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marina Bay Sands’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marina Bay Sands technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.