Alpharetta, 30022, GA,
United States
MarketSource, an Allegis Group Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MarketSource, an Allegis Group Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 MarketSource, an Allegis Group Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MarketSource, an Allegis Group Company has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2015, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2019, Bright Pattern Call Center AI and Bot Assistance for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MarketSource, an Allegis Group Company is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Infinite Computer Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MarketSource, an Allegis Group Company revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MarketSource, an Allegis Group Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, MarketSource, an Allegis Group Company implemented Oracle PeopleSoft ERP to support ERP Financial and workforce lifecycle management across its HR and payroll functions. The deployment centered on employee lifecycle workflows for billable staff, aligning PeopleSoft capabilities with operational requirements for hiring, payroll accuracy, and compliance in the United States.
Oracle PeopleSoft ERP implementation included configuration of PeopleSoft Human Resource and PeopleSoft Oasis/Financial modules to manage employee job data, terminations, and payroll interfacing. Core capabilities implemented covered new hire data processing, employee record maintenance, termination processing, and payroll transaction handling to ensure billable employees are paid correctly and in compliance with state and local laws.
The solution was integrated operationally with IBM software supporting candidate lifecycle activities, including background check submissions, drug screens, I-9 audit workflows, and e-mail provisioning. Operational handoffs were defined with the Payroll Department and other internal stakeholders to coordinate termination processing and payroll reconciliation, and the implementation supported exceptions handling and escalation paths for on-boarding issues.
Governance and process changes emphasized weekly audits and internal controls, with Employee Support Associates conducting weekly audits of payroll and human resource records and delivering new hire orientation covering policies, procedures, and benefits. The deployed Oracle PeopleSoft ERP for ERP Financial established structured workflows for benefits inquiries, leaves of absence, worker’s compensation, employment verification, paid time off, address updates, and FMLA filing procedures, centralizing HR and payroll transactional governance.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 MarketSource, an Allegis Group Company, deployed Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The deployment positioned Infinite BrassRing as the central system for recruiting workflows and candidate lifecycle management, supporting Finance, Recruiting, Human Resources and Accounting stakeholders.
Configuration emphasized Applicant Tracking System capabilities including requisition management, candidate tracking, screening workflows, interview scheduling and structured reporting. Infinite BrassRing was instrumented to produce operational and executive dashboards and to support data integrity controls operated by MarketSource business analysts.
The ATS operated within a broader data and reporting ecosystem where analysts audited and maintained data across IBM Kenexa, WebFOCUS, Oracle Hyperion Financial Management and Paradox. Data feeds and reporting integration with WebFOCUS and Oracle Hyperion Financial Management were maintained to align recruiting metrics with finance and accounting views.
Governance centered on recurring data integrity audits, dashboard maintenance, and cross functional communication procedures, with Business Analysts conveying findings to senior leadership to inform hiring and financial reporting decisions. Operational ownership was organized around recruiting and HR teams while consolidated reporting supported Finance and Accounting audiences.
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BackGround Screening | HCM |
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2013 | 2013 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bright Pattern | Legacy | Bright Pattern Call Center AI and Bot Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 MarketSource, an Allegis Group Company, implemented Bright Pattern Call Center AI and Bot Assistance in the Chatbots and Conversational AI category to support recruiting, hiring, and managing its outsourced sales teams. The initiative emphasized an omnichannel interaction layer tightly aligned with CRM driven workflows to centralize contact handling across channels.
The deployment used Bright Pattern's omnichannel platform with a seamless Salesforce integration to surface interactions directly within CRM records and processes. Functional capabilities implemented included AI agent-assist and conversational bot workflows, omnichannel contact tracking, and enhanced reporting and team collaboration features through Bright Pattern Call Center AI and Bot Assistance. The architecture emphasized unified interaction capture and an agent-facing interface to support coordinated team responses and handoffs.
Operational scope covered sales and CRM operations across the United States, with a specific focus on recruiting and hiring workflows and the operational management of outsourced sales teams. The Salesforce integration aligned interaction histories and routing with recruiting and sales processes, enabling consolidated reporting and consistent contact state across voice, chat, and messaging channels.
Governance and rollout prioritized CRM-aligned workflows and collaboration between recruiting, operations, and sales management, using Bright Pattern Call Center AI and Bot Assistance to standardize reporting and contact handling procedures. Outcomes from the deployment included improved reporting, more consistent omnichannel contact tracking, and enhanced team collaboration, supporting the stated integration and operational goals.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Sales Engagement | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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