Marley Spoon
Paul-Lincke-Ufer 39-40,
Berlin, 10999,
Germany
Berlin, 10999,
Germany
49 30 208 480 510
Consumer Packaged Goods
Marley Spoon Technographics
Marley Spoon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marley Spoon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1862 Marley Spoon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marley Spoon has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2014, Workable ATS for Applicant Tracking System in 2017, Ada AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marley Spoon is running and its propensity to invest more and deepen its relationship with Microsoft , Stripe , Workable or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marley Spoon revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marley Spoon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marley Spoon Tech Stack and Enterprise Applications
Marley Spoon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Marley Spoon implemented Microsoft Dynamics NAV as its ERP Financial solution. The deployment centered on Microsoft Dynamics NAV and delivered core financial management capabilities including general ledger, accounts payable, accounts receivable, cash management, fixed assets and financial reporting. Configuration work emphasized chart of accounts design, financial workflow automation and role based security to support standard accounting and period close processes.
Operational governance included a Senior Microsoft Dynamics NAV Product Manager at Marley Spoon who oversaw product configuration, prioritization of releases and alignment between finance and operations. The implementation focused on functional modules aligned to finance, accounting and procurement workflows, and included automation of transaction processing and period close orchestration typical of ERP Financial deployments. The narrative centers Microsoft Dynamics NAV, Marley Spoon and the ERP Financial category for clarity on application, scope and functional intent.
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Payment Processing | ERP |
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2019 | 2019 |
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Marley Spoon HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Marley Spoon implemented Workable ATS as its Applicant Tracking System, embedding the Workable careers and application workflow directly on the company website. The implementation provided an external-facing application form and job listing surface that funnels candidate submissions into Workable ATS, centralizing inbound applicant flow for recruiting teams.
The deployment uses core Applicant Tracking System capabilities including job requisition posting, configurable application forms, candidate pipeline management, interview coordination, and offer tracking, with configuration focused on resume capture and candidate status workflows. The system is operated by Marley Spoon recruiting and HR staff to manage hiring processes and standardize intake and screening workflows across open roles. Workable ATS is the primary ATS referenced on Marley Spoon's public careers page as the application's intake mechanism.
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Marley Spoon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Marley Spoon implemented Ada AI Chatbot on their website. The deployment uses the Chatbots and Conversational AI category to automate consumer-facing support workflows for Marley Spoon's online meal kit service, exposing conversational entry points on the public site to handle order inquiries and routine customer questions.
Ada AI Chatbot is configured to deliver guided conversational flows, self service answers to frequently asked questions, automated intent recognition and dialog management, and escalation to human agents when required. Configuration emphasizes reusable conversation modules and conversational content management to maintain consistent responses across common support scenarios.
Operational coverage centers on customer service and e commerce support, with governance focused on conversation design, content versioning, and periodic model retraining under central customer experience ownership. Reporting and analytics from the Chatbots and Conversational AI implementation are used to prioritize updates to conversation flows and escalation rules.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Marley Spoon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Marley Spoon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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Marley Spoon EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Marley Spoon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Marley Spoon TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Marley Spoon PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Marley Spoon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Marley Spoon
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Global Head of ERP Architecture | Director | IT | |
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Junior Controller | Director | Finance | |
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Chief Customer- and People Officer | CXO | Customer Service | |
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Senior CRM Manager | Manager | IT | |
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CRM Manager | Manager | IT | |
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Customer and Market Insights Manager | Manager | Customer Service | |
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Apps Being Evaluated by Marley Spoon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marley Spoon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marley Spoon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Marley Spoon Technographics
Marley Spoon is a Consumer Packaged Goods organization based in Germany,
with around 1862 employees and annual revenues of $435.0 million.
Marley Spoon operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Workable ATS and Ada AI Chatbot,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Marley Spoon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workable and Ada Support.
Marley Spoon recently adopted applications including
Causal in 2023, Postie in 2023 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marley Spoon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marley Spoon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marley Spoon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.