About the Customer
Marquette University is a private, coeducational Catholic university located in Milwaukee, Wisconsin, in the central United States. Established by the Society of Jesus as Marquette College on August 28, 1881, it was founded by John Martin Henni, the first Bishop of Milwaukee. Marquette is one of 28 member institutions of the Association of Jesuit Colleges and Universities. The university is accredited by the Higher Learning Commission and currently has a student body of about 12,000.
Scope and Challenges
Learning that Marquette University needed to implement sooner than planned, Blackbaud accelerated the implementation schedule and successfully launched Blackbaud CRM in 13 months and significantly under budget. Implementing Blackbaud CRM has allowed Marquette University to achieve its goals of supporting its growing fundraising needs and empowering users from across all 11 colleges with a consistent, comprehensive user experience.
Outcome and Implications
The solution is successfully bringing together departments across campus and gives us a true 360-degree view of our alumni, donors, and constituents. Blackbaud has been a great partner, working effectively and efficiently to complete our project ahead of schedule and under budget through a smooth implementation.
"We knew Blackbaud CRM was the right solution to support Marquette University's growing fundraising needs and would allow us to empower our users from across all 11 colleges with a consistent, comprehensive user experience," - said Paul Milakovich, associate vice president, advancement services at Marquette University.
|Vendor||Old Product||New Product||Function||Market||Users||VAR/SI||When||Live|
|Blackbaud||Legacy Applications||Blackbaud CRM||Customer Relationship Management||CRM||n/a||n/a||2017||2018|
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|Subscribe||Subscribe||Director of Marketing and Communications||Subscribe||Subscribe|
|Subscribe||Subscribe||Deputy CIO IT Services||Subscribe||Subscribe|
|Subscribe||Subscribe||AVP University Advancement||Subscribe||Subscribe|