Conshohocken, 19428, PA,
United States
Marsh McLennan Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh McLennan Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Marsh McLennan Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh McLennan Agency has purchased the following applications: PrismHR for Core HR in 2022, Vertafore AMS360 for Agency Management in 2022, Vertafore RiskMatch for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh McLennan Agency is running and its propensity to invest more and deepen its relationship with PrismHR , Vertafore , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh McLennan Agency revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh McLennan Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrismHR | Legacy | PrismHR | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Trion selected PrismHR as its Core HR platform and client software solution. PrismHR was chosen to deliver payroll and HRIS services across Trion’s nationwide PEO operations in the United States, aligning the application selection with a targeted payroll and HR process modernization effort.
PrismHR was implemented as the primary payroll and HRIS capability, configured to manage payroll processing, employee records, and HR administration workflows consistent with Core HR functionality. The deployment emphasized access to the PrismHR Marketplace to extend capabilities through marketplace integrations, enabling third-party connectors and complementary modules to be added to the core platform.
The implementation scope covered Trion’s PEO operations in the United States and focused on standardizing client service workflows and payroll delivery across those operations. Governance attention centered on modernizing payroll and HR processes to support scale as Trion grows its client footprint, with program-level intent to improve client service and enable operational efficiencies through the PrismHR platform.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore AMS360 | Agency Management | ERP Services and Operations | n/a | 2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vertafore | Legacy | Vertafore RiskMatch | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Marsh McLennan Agency implemented Vertafore RiskMatch, deploying an Analytics and BI platform to centralize broker facing risk analytics across its commercial lines practice. The rollout emphasized the Vertafore RiskMatch dashboard, which Jack Butcher, national commercial lines leader, described as an incredibly intuitive user interface that draws large volumes of data from the firm’s systems and presents insights quickly.
Configuration focused on data ingestion, visualization, and reporting capabilities common to Analytics and BI solutions, with rapid dashboards, customizable reports, and aggregated book of business views prioritized for broker and carrier interactions. Vertafore RiskMatch was configured to surface portfolio level exposures and underwriting indicators in broker oriented workflows, enabling commercial lines teams to prepare concise analyses for carrier partners.
Integration work connected Vertafore RiskMatch to Marsh McLennan Agency internal data sources such as policy and premium systems to produce consolidated analytics without naming specific backend products. Operational use concentrated on commercial lines and carrier relationship management, with brokers and national commercial leadership leveraging the dashboard during carrier meetings. According to Jack Butcher, carriers were often surprised by how much insight the firm could provide into their book with the agency, reflecting a primary outcome of improved carrier facing analytics rather than workflow automation.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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