Marsh McLennan
1166 Avenue of the Americas,
New York, 10036-2774, NY,
United States
New York, 10036-2774, NY,
United States
1 212-345-5000
Insurance
Marsh McLennan Technographics
Marsh McLennan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh McLennan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90000 Marsh McLennan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh McLennan has purchased the following applications: ReSource Pro Direct Bill for AP Automation in 2024, Workday Absence Management for Absence and Leave Management in 2018, Accruent EMS for Facility Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh McLennan is running and its propensity to invest more and deepen its relationship with ReSource Pro , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh McLennan revenues, which have grown to $24.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh McLennan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marsh McLennan Tech Stack and Enterprise Applications
Marsh McLennan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReSource Pro | Legacy | ReSource Pro Direct Bill | AP Automation | ERP | n/a | 2024 | 2024 |
In 2024, Marsh McLennan implemented ReSource Pro Direct Bill, deploying the application as part of its AP Automation footprint. Marsh McLennan is listed on ReSource Pro's retail Trusted by panel, which implies use of ReSource Pro insurance operations and finance services in the United States and supports the inference of a ReSource Pro Direct Bill deployment tied to commission workflows.
The ReSource Pro Direct Bill implementation focused on commission reconciliation workflows commonly associated with AP Automation, including automated matching of carrier statements to commission records, exception handling for mismatches, and structured reconciliation processing. ReSource Pro Direct Bill was configured to centralize commission posting and to standardize reconciliation cadence and exception routing across finance teams.
Operational coverage aligns with Marsh McLennan insurance operations and finance functions in the United States, with the implementation designed to interface operationally with internal reconciliation and accounting workflows. The deployment emphasized alignment of commission data flows with corporate finance processes and the consolidation of direct bill reconciliation tasks under a single AP Automation application.
Governance for the deployment centered on finance operations controls, role based access for reconciliation and approval, and standardized exception management processes to support consistent operational handling. Rollout and process changes were positioned to formalize commission reconciliation procedures and to embed ReSource Pro Direct Bill into Marsh McLennan’s insurance finance operating model.
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ERP Financial | ERP |
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2018 | 2019 |
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ERP Financial | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2007 | 2007 |
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Expense Management | ERP |
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2011 | 2011 |
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Tax Management | ERP |
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2018 | 2018 |
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Tax Management | ERP |
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2018 | 2018 |
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Marsh McLennan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Marsh McLennan implemented Workday Absence Management to operationalize Absence and Leave Management across HR and payroll reporting functions. The Workday Absence Management deployment focused on configuring absence plans, time off accruals, and absence tracking workflows while embedding Workday reporting capabilities to support HR business partners and workforce analytics.
Configuration and functional work centered on Workday Report Writer and EIB driven data exchanges, with development of Simple, Advanced and Matrix reports covering staffing, time and absence, compensation and payroll intersections. Reporting and dashboard work included design, development and UAT of a Standard Reporting Package and custom dashboards to support headcount, hires, terminations and absence trends, using report writer constructs such as filters, column selectors and view selectors.
The implementation environment explicitly integrated Workday Report Writer and EIB with enterprise reporting and transactional systems including OBIEE 11.1.1.7, PeopleSoft HRMS 9.1, People Tools 8.51, Oracle 11i and Service Now to align absence data with broader HR and payroll systems. Development emphasis included data validation, unit testing and ETL testing in OBIEE to ensure consistency between Workday Absence Management and downstream reporting targets.
Governance and rollout practices included coordinated enterprise metric definitions, structured UAT cycles, and the production of ad hoc and recurring reports for senior management and executive committees. Responsibilities documented in the implementation record focused on report development, data validation and cross system reconciliation to support ongoing Absence and Leave Management operations.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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BackGround Screening | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2016 | 2017 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2018 | 2018 |
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Contingent Labor Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2018 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Marsh McLennan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Marsh McLennan implemented Accruent EMS to consolidate facilities operations and support enterprise Facility Management needs. Accruent EMS appears on the EMS Software customer list, confirming the vendor relationship and the application selection for facilities and real estate process support.
The deployment focused on core Facility Management capabilities typical of the category, including work order management, preventive maintenance scheduling, space management and asset tracking, with Accruent EMS configured for role based access and configurable workflow enforcement. Governance and operational ownership were structured around a centralized facilities application team, standardizing work order lifecycles and compliance reporting to align facilities, property management and workplace services functions.
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Marsh McLennan Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Marsh McLennan Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Marsh McLennan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Marsh McLennan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Marsh McLennan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marsh McLennan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Marsh McLennan PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Marsh McLennan Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2014 | 2014 |
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Marsh McLennan SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Marsh McLennan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2003 | 2003 |
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Marsh McLennan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Marsh McLennan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Marsh McLennan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Threat Modeling | CyberSecurity |
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2014 | 2015 |
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IT Decision Makers and Key Stakeholders at Marsh McLennan
| First Name | Last Name | Title | Function | Department | Phone | |
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AVP - Business Intelligence Architect/Reporting Developer | VP | IT | |
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Vice President Marsh Global Analytics | VP | IT | |
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Vice President, Product Specialist, Marsh Global Analytics | VP | IT | |
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Global Sourcing & Procurement Vice President | VP | Procurement | |
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Chief Financial Officer | CXO | Finance | |
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Senior Sourcing and Procurement Specialist, IT Software | Manager | IT | |
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Global Procurement Operations Manager | Manager | Procurement | |
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Senior Vice President - Global IT Finance | VP | IT | |
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Chief Information Officer | CXO | IT | |
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Senior VP & Controller -Chief Accounting Officer | CXO | Finance | |
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Global Travel Procurement Manager | Manager | Procurement | |
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Director Corporate Finance | Director | Finance | |
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Senior IT Application Development Manager | Manager | IT | |
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Chief People Officer | CXO | HR | |
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Global Head of Talent Acquisition | Director | HR | |
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Vice President, Human Resources | VP | HR | |
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Chief Tax Officer | CXO | Finance | |
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International Tax Director | Director | Finance | |
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Head of International Tax | Director | Finance | |
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Director, Tax Operations Strategy | Director | Finance | |
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Vice President Finance and Accounting | VP | Finance | |
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Director Financial Planning & Analysis | Director | Finance | |
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SVP/IT Director | Director | IT | |
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IT Procurement Team Leader | Manager | Procurement | |
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Head, Human Resources, Marsh Asia | Director | HR | |
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Talent Acquisition Team Leader, ASEAN | Manager | HR | |
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Senior HR Executive | Director | HR | |
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Vice President, People Strategy, Talent Development & Business Management | VP | HR | |
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Vice President, Senior Talent Acquisition Specialist | VP | HR | |
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VP, Talent Development Partner | VP | HR | |
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Senior Talent Acquisition Manager | Manager | HR | |
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Senior Vice President, Senior HR Business Partner | VP | HR | |
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Chief Counsel, Legal & Compliance, Strategy & Growth Initiatives | CXO | Operations | |
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Director of Legal, Privacy and Compliance Technology | Director | Legal | |
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Senior Manager - Legal & Compliance Operations | Manager | Legal | |
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Chief Legal Innovation Counsel | CXO | Operations | |
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Global CISO and Head of Technology Infrastructure | Director | IT | |
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Managing Director, Head of the Cyber Risk Intelligence Center | Director | Risk | |
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Global Head of Security Infrastructure and Network | Director | IT | |
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Global Head of Security | Director | Finance | |
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SVP & General Counsel | VP | Operations | |
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Chief Legal Counsel, Marsh US & Canada | CXO | Operations | |
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Apps Being Evaluated by Marsh McLennan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marsh McLennan IT executives and key decision makers. This section highlights Marsh McLennan's latest recorded technology evaluations, including Finastra Fusion Digital Banking for Digital Banking on 2026-03-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marsh McLennan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-16 | Marsh McLennan | Evaluated | Finastra | Finastra Fusion Digital Banking | Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Marsh McLennan Technographics
Marsh McLennan is a Insurance organization based in United States,
with around 90000 employees and annual revenues of $24.46 billion.
Marsh McLennan operates a diverse technology stack with applications such as
ReSource Pro Direct Bill, Workday Absence Management and Accruent EMS,
covering areas like AP Automation, Absence and Leave Management and Facility Management.
Marsh McLennan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ReSource Pro, Workday and Accruent.
Marsh McLennan recently adopted applications including
ReSource Pro Direct Bill in 2024, Proofpoint Email Security and Protection in 2022 and Wolters Kluwer Passport in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marsh McLennan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marsh McLennan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marsh McLennan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.