Marsh McLennan
1166 Avenue of the Americas,
New York, 10036-2774, NY,
United States
New York, 10036-2774, NY,
United States
1 212-345-5000
Insurance
Marsh McLennan Technographics
Marsh McLennan Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh McLennan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90000 Marsh McLennan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh McLennan has purchased the following applications: ReSource Pro Direct Bill for AP Automation in 2024, Workday Absence Management for Absence and Leave Management in 2018, Accruent EMS for Facility Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh McLennan is running and its propensity to invest more and deepen its relationship with ReSource Pro , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh McLennan revenues, which have grown to $24.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh McLennan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marsh McLennan Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReSource Pro | Legacy | ReSource Pro Direct Bill | AP Automation | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, Marsh McLennan implemented ReSource Pro Direct Bill, deploying the application as part of its AP Automation footprint. Marsh McLennan is listed on ReSource Pro's retail Trusted by panel, which implies use of ReSource Pro insurance operations and finance services in the United States and supports the inference of a ReSource Pro Direct Bill deployment tied to commission workflows.
The ReSource Pro Direct Bill implementation focused on commission reconciliation workflows commonly associated with AP Automation, including automated matching of carrier statements to commission records, exception handling for mismatches, and structured reconciliation processing. ReSource Pro Direct Bill was configured to centralize commission posting and to standardize reconciliation cadence and exception routing across finance teams.
Operational coverage aligns with Marsh McLennan insurance operations and finance functions in the United States, with the implementation designed to interface operationally with internal reconciliation and accounting workflows. The deployment emphasized alignment of commission data flows with corporate finance processes and the consolidation of direct bill reconciliation tasks under a single AP Automation application.
Governance for the deployment centered on finance operations controls, role based access for reconciliation and approval, and standardized exception management processes to support consistent operational handling. Rollout and process changes were positioned to formalize commission reconciliation procedures and to embed ReSource Pro Direct Bill into Marsh McLennan’s insurance finance operating model.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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ERP Financial | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2007 | 2007 |
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Marsh McLennan implemented Workday Absence Management to operationalize Absence and Leave Management across HR and payroll reporting functions. The Workday Absence Management deployment focused on configuring absence plans, time off accruals, and absence tracking workflows while embedding Workday reporting capabilities to support HR business partners and workforce analytics.
Configuration and functional work centered on Workday Report Writer and EIB driven data exchanges, with development of Simple, Advanced and Matrix reports covering staffing, time and absence, compensation and payroll intersections. Reporting and dashboard work included design, development and UAT of a Standard Reporting Package and custom dashboards to support headcount, hires, terminations and absence trends, using report writer constructs such as filters, column selectors and view selectors.
The implementation environment explicitly integrated Workday Report Writer and EIB with enterprise reporting and transactional systems including OBIEE 11.1.1.7, PeopleSoft HRMS 9.1, People Tools 8.51, Oracle 11i and Service Now to align absence data with broader HR and payroll systems. Development emphasis included data validation, unit testing and ETL testing in OBIEE to ensure consistency between Workday Absence Management and downstream reporting targets.
Governance and rollout practices included coordinated enterprise metric definitions, structured UAT cycles, and the production of ad hoc and recurring reports for senior management and executive committees. Responsibilities documented in the implementation record focused on report development, data validation and cross system reconciliation to support ongoing Absence and Leave Management operations.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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BackGround Screening | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2016 | 2017 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2018 | 2018 |
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Contingent Labor Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2018 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Marsh McLennan implemented Accruent EMS to consolidate facilities operations and support enterprise Facility Management needs. Accruent EMS appears on the EMS Software customer list, confirming the vendor relationship and the application selection for facilities and real estate process support.
The deployment focused on core Facility Management capabilities typical of the category, including work order management, preventive maintenance scheduling, space management and asset tracking, with Accruent EMS configured for role based access and configurable workflow enforcement. Governance and operational ownership were structured around a centralized facilities application team, standardizing work order lifecycles and compliance reporting to align facilities, property management and workplace services functions.
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2003 | 2003 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Threat Modeling | CyberSecurity |
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2014 | 2015 |
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IT Decision Makers and Key Stakeholders at Marsh McLennan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Marsh McLennan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Marsh McLennan Technographics
Marsh McLennan is a Insurance organization based in United States,
with around 90000 employees and annual revenues of $24.46 billion.
Marsh McLennan operates a diverse technology stack with applications such as
ReSource Pro Direct Bill, Workday Absence Management and Accruent EMS,
covering areas like AP Automation, Absence and Leave Management and Facility Management.
Marsh McLennan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ReSource Pro, Workday and Accruent.
Marsh McLennan recently adopted applications including
ReSource Pro Direct Bill in 2024, Proofpoint Email Security and Protection in 2022 and Wolters Kluwer Passport in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marsh McLennan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marsh McLennan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marsh McLennan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.