Lewisburg, 37091, TN,
United States
Marshall County, TN Technographics
Marshall County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marshall County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 480 Marshall County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marshall County, TN has purchased the following applications: CitiSen Portal for Payment Processing in 2020, Skyward Human Resources for Core HR in 2018, Skyward Municipality Management for Government ERP in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marshall County, TN is running and its propensity to invest more and deepen its relationship with Local Government Corporation , Skyward , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marshall County, TN revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marshall County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marshall County, TN Tech Stack and Enterprise Applications
Marshall County, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Local Government Corporation | Legacy | CitiSen Portal | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Marshall County, TN implemented Local Government Corporation's CitiSen Portal, deploying the CitiSen Portal Payment Processing capability on the county website. The deployment uses the vendor hosted portal surfaced through the public site to provide direct online payment capture for residents and businesses, and the architecture centers on a web-embedded payment portal delivered by Local Government Corporation for municipal payments.
Functional modules and capabilities align with Payment Processing solutions, including public-facing bill and fee payment pages, secure card and ACH capture, transaction reconciliation workflows, and reporting for county finance operations. Operational coverage focuses on county financial functions such as trustee or treasury payment workflows and web-enabled citizen payments, with governance oriented around website rollout and payment handling procedures typical for municipal payment portals.
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Marshall County, TN HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skyward | Legacy | Skyward Human Resources | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Marshall County, TN implemented Skyward Human Resources. Skyward Human Resources, deployed as a Core HR application, centralized personnel management for the county government supporting approximately 480 employees. The implementation targeted core HR functions including recruitment, onboarding, benefits administration, compliance reporting, and employee relations.
The deployment configured modules for onboarding and new hire orientation, personnel data entry and maintenance, recruiting and staffing workflows, benefits administration, and employee relations case management. Administrators used Skyward Human Resources to enter and maintain personnel data and to generate reports and correspondence required by insurance companies, benefit administrators, and regulatory agencies. Standard functional workflows were established for composing job advertisements, collecting applications and resumes, and coordinating panel interviews and situational interview processes.
Reporting workflows produced exports that were used with Word and Excel to format and disseminate documents and to prepare submissions for insurance claims and regulatory requests. The system supported preparation and submission of annual reports to state and federal agencies to document employee demographics, workplace injuries, and compliance with state contracts. Operational coverage extended across county departments with HR staff handling staffing coordination, benefits communication, and claims resolution.
Governance changes included formalizing personnel procedures, maintaining an employee handbook and a policy and procedure manual, and embedding investigation processes for allegations of harassment, discrimination, and retaliation into HR workflows. The implementation institutionalized coordinated staffing and benefits workflows while providing centralized recordkeeping and compliance reporting through Skyward Human Resources.
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Marshall County, TN ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skyward | Legacy | Skyward Municipality Management | Government ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Marshall County, TN implemented Skyward Municipality Management as its Government ERP to centralize county financial, payroll, procurement, and grants workflows. The Skyward Municipality Management deployment supported county finance operations under the Director of Accounts and Budgets and was used to prepare and present financial statements to commissioners and department heads.
The implementation encompassed budgeting and accounting activities, with staff completing the county budget process and entering accounting transactions across Local Government and Skyward systems. Payroll processing and payroll tax preparation were performed in Local Government and Skyward on a biweekly cadence, indicating the use of integrated payroll and general ledger workflows within the Skyward Municipality Management environment.
Procurement and grants capabilities were operationalized through Skyward Municipality Management, with the county enforcing formal bidding procedures for purchases over 10,000 dollars, including solicitation, bid opening, and award decision support. Grant reimbursement preparation and documentation retention for submission to the State of Tennessee were managed alongside financial transactions, demonstrating combined grants management and financial reporting usage.
Governance and operational control centered on the Director of Accounts and Budgets, who coordinated budget completion, financial reporting, payroll duties, procurement oversight, and maintenance of reimbursement documentation. Skyward Municipality Management was therefore positioned as the Government ERP backbone for Marshall County finance, payroll, procurement, and grants administration.
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Marshall County, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2018 | 2018 |
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Marshall County, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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Marshall County, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Marshall County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marshall County, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||