Maruti Suzuki
1, Nelson Mandela Road Vasant Kunj,
New Delhi, 110070,
India
New Delhi, 110070,
India
91 11 4678-1000
Automotive
Maruti Suzuki Technographics
Maruti Suzuki Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maruti Suzuki and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18228 Maruti Suzuki employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maruti Suzuki has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2020, INFOMAN eDMS for Dealership Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maruti Suzuki is running and its propensity to invest more and deepen its relationship with Oracle , SAP , VA Tech Ventures or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maruti Suzuki revenues, which have grown to $16.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maruti Suzuki intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maruti Suzuki Tech Stack and Enterprise Applications
Maruti Suzuki ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Maruti Suzuki implemented Oracle E-Business Suite as its ERP Financial platform. The program targeted consolidation of multiple home grown disparate systems that produced poor information quality required repeated manual data entry and hindered timely reporting across the company.
The Oracle E-Business Suite deployment standardized core financial modules including comprehensive general ledger, accounts payable, and accounts receivable, and incorporated Oracle Purchasing to manage procurement of services, goods, and indirect consumables. Configuration work focused on standardized data formats and automated workflows to support purchase order routing, order to payment tracking, and a controlled financial close process.
Oracle Consulting was engaged to define requirements, design the solution, develop the project plan, deploy the software, coordinate stakeholders, and provide three months of post implementation support. Hyperion was integrated with Oracle Financials to support budget analysis across nine subsidiaries and is used by approximately 10 budgeting staff within the finance organization. Procurement functionality was rolled out to subsidiaries that previously relied on spreadsheets, enabling automated PO flow and improved inventory tracking.
Governance and process restructuring included centralized standards for data and process, formal training programs that delivered user manuals, train the trainer sessions, and super user tracks, and clearer ownership across finance and procurement functions. The phased implementation approach reduced reliance on individual operators for critical financial activities and established standardized operational control over financial processes.
Post implementation Maruti Suzuki reported tighter control over accounts payable, accounts receivable, and the general ledger, improved operational efficiency, reduced confusion from disparate formats, and a timely year end close. Procurement adoption of Oracle Purchasing delivered cost reduction, better inventory management, and a reduced vendor count, while Hyperion integration improved budgeting accuracy and enabled faster response to market conditions.
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2021 | 2021 |
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Maruti Suzuki HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Maruti Suzuki implemented SAP SuccessFactors Employee Central as its Core HR system. The deployment was scoped to support HR and payroll operations within SAP HR and Payroll India, centralizing employee master data and lifecycle processing.
The SAP SuccessFactors Employee Central implementation configured standard Core HR capabilities including the core HR data model, organizational management, position and employee lifecycle workflows, and country-specific payroll attribute handling. The configuration emphasized centralized employee records and automated HR transactions to feed downstream payroll processing.
Integrations included a direct link between SAP SuccessFactors Employee Central and SAP S/4HANA Payroll, synchronizing employee master records and payroll-relevant attributes to support SAP HR and Payroll India processes. Data flow architecture emphasized authoritative employee master data in Employee Central with interfaces to SAP S/4HANA Payroll for payroll posting and statutory calculations.
Governance was structured around HR ownership of master data, defined approval workflows for hires and changes, and localized payroll configuration for compliance in India. The rollout commenced in October 2020 and involved staged configuration and interface testing between SAP SuccessFactors Employee Central and SAP S/4HANA Payroll to operationalize HR and payroll functions.
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Interview Scheduling | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2005 | 2005 |
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Time Clock (Hardware) | HCM |
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2025 | 2025 |
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Maruti Suzuki ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACS Infotech | Legacy | INFOMAN eDMS | Dealership Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Maruti Suzuki deployed INFOMAN eDMS across its dealer network in India. INFOMAN eDMS is a Dealership Management application used to automate vehicle indenting, stock management, booking, billing and financial accounting to support dealer back office operations.
The implementation used core DMS, financials and booking modules as described in the vendor product listing on ACS Infotech's site, with configuration focused on indent workflows, stock allocation, customer booking records, invoice generation and ledger posting. Functional automation included order to delivery orchestration, inventory visibility at dealer level, transaction posting for dealer accounting and electronic booking and billing workflows.
Operational coverage spanned Maruti Suzuki dealerships in India, covering dealer sales showrooms, back office accounting teams and inventory management functions. The deployment standardized book to bill processes and inventory control practices across sites, aligning sales booking, billing and accounting recordkeeping within the INFOMAN eDMS environment.
Governance and rollout emphasized standardized workflows and process controls for booking, billing and accounting at the dealer level, with system configuration guided by the vendor product capabilities. ACS Infotech cites a 70 to 80 percent productivity improvement for back office teams, and the implementation is positioned to improve back office efficiency through automated DMS and financial operations.
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Maruti Suzuki AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Maruti Suzuki Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Maruti Suzuki Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Maruti Suzuki SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2021 | 2021 |
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Maruti Suzuki CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2021 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Maruti Suzuki EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Maruti Suzuki ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Maruti Suzuki Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2021 | 2021 |
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Maruti Suzuki PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Maruti Suzuki IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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Maruti Suzuki CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2022 | 2022 |
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Maruti Suzuki Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fire Alarm and Life Safety System | Physical Security |
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2017 | 2017 |
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Physical Access Control System | Physical Security |
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2005 | 2005 |
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Physical Security Outsourcing | Physical Security |
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2015 | 2015 |
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Video Security Cameras | Physical Security |
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2017 | 2017 |
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Video Security Cameras | Physical Security |
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2015 | 2015 |
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Video Security Cameras | Physical Security |
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2015 | 2015 |
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Video Surveillance System | Physical Security |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at Maruti Suzuki
| First Name | Last Name | Title | Function | Department | Phone | |
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Sr Executive Director (HR &IT) | CXO | IT | |
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CFO | CXO | Finance | |
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VP Information Technology | VP | IT | |
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Executive Director Finance | Director | Finance | |
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Group Head CRM | Director | Finance | |
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Head HR | Director | HR | |
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IT Manager | Manager | IT | |
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Senior Manager Central Maintenance | Manager | Operations | |
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General Manager Plant Maintainance | Manager | Finance | |
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Maintenance Manager | Manager | Finance | |
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Maintenance Manager | Manager | Finance | |
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Asset Manager | Manager | Operations | |
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Deputy General Manager Production Engineering | Manager | Finance | |
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Maintenance Engineer Manager | Manager | Finance | |
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Security and Vigilance Manager | Manager | Finance | |
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Head of Security & Vigilance | Director | Finance | |
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Sr Manager Vigilance | Manager | Risk | |
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Head Security& Vigilance | Director | Finance | |
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CFO | CXO | Finance | |
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EVP & Head Business and Corporate HR | VP | HR | |
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Apps Being Evaluated by Maruti Suzuki Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maruti Suzuki IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maruti Suzuki digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Maruti Suzuki Technographics
Maruti Suzuki is a Automotive organization based in India,
with around 18228 employees and annual revenues of $16.93 billion.
Maruti Suzuki operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and INFOMAN eDMS,
covering areas like ERP Financial, Core HR and Dealership Management.
Maruti Suzuki has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and ACS Infotech.
Maruti Suzuki recently adopted applications including
ZKTeco ZW200 in 2025, Zappyhire Interview Scheduling in 2024 and Rezo Auto Engage in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maruti Suzuki’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maruti Suzuki’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maruti Suzuki technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.