East Brunswick, 8816, NJ,
United States
Matrix Distributors Technographics
Matrix Distributors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matrix Distributors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Matrix Distributors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matrix Distributors has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, GoDaddy Webmail for Collaboration in 2012, Oracle NetSuite Commerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matrix Distributors is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , GoDaddy , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matrix Distributors revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matrix Distributors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matrix Distributors Tech Stack and Enterprise Applications
Matrix Distributors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Matrix Distributors implemented LiveChat on their website. Matrix Distributors deployed LiveChat as a Chatbots and Conversational AI application to add a real time customer messaging layer to its healthcare distributor site, focusing on web based engagement for customer service and online sales support.
The LiveChat deployment was executed as a SaaS web widget embedded via site JavaScript, configured to support real time chat, canned responses, visitor monitoring, chat routing and chat transcript capture, reflecting typical Chatbots and Conversational AI functionality. Operational coverage centered on customer support and pre sales workflows, with governance oriented to agent availability scheduling and standardized response libraries to ensure consistent handling of inbound web conversations.
|
Matrix Distributors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Matrix Distributors began using GoDaddy Webmail. Matrix Distributors uses GoDaddy Webmail in the Collaboration category to provide hosted corporate email surfaced through their website and managed via their GoDaddy account.
The implementation follows a hosted webmail architecture with administration through the GoDaddy control panel, delivering webmail access, SMTP outbound delivery, and standard IMAP or POP mailbox retrieval along with calendar and contact management capabilities typical of a Collaboration solution. Account provisioning and DNS/domain routing are managed within GoDaddy hosting and domain services, and governance centers on user account lifecycle and password administration performed through centralized GoDaddy interfaces. Matrix Distributors GoDaddy Webmail Collaboration supports the company email and messaging layer used for internal communication and client engagement across the organization.
|
Matrix Distributors eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Matrix Distributors deployed Oracle NetSuite Commerce to power its website. The company uses Oracle NetSuite Commerce in the eCommerce category to deliver a hosted storefront and online ordering surface on https://www.matrixgenerics.com/.
The implementation is a cloud-hosted storefront configuration of Oracle NetSuite Commerce, leveraging core eCommerce capabilities including product catalog management, shopping cart and checkout workflows, customer account management, and order capture. Operational coverage centers on the corporate website and aligns online commerce workflows with sales and customer service functions, centralizing catalog and order handling inside Oracle NetSuite Commerce.
|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
Matrix Distributors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
Matrix Distributors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Matrix Distributors
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| V.P. Sales | VP | Sales | ||||
| Owner | CXO | Finance | ||||
| Account Manager | Manager | Sales |
Apps Being Evaluated by Matrix Distributors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||