Matthew Clark Wholesale Ltd
Whitchurch Lane,
Bristol, BS14 0JZ,
United Kingdom
Bristol, BS14 0JZ,
United Kingdom
44 34 4822 3910
Retail
Matthew Clark Wholesale Ltd Technographics
Matthew Clark Wholesale Ltd Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matthew Clark Wholesale Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Matthew Clark Wholesale Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matthew Clark Wholesale Ltd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, LiveChat for Chatbots and Conversational AI in 2021, TrueCommerce Netalogue for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matthew Clark Wholesale Ltd is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , True Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matthew Clark Wholesale Ltd revenues, which have grown to $314.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matthew Clark Wholesale Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matthew Clark Wholesale Ltd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, Matthew Clark Wholesale Ltd implemented Oracle NetSuite ERP as its ERP Financial platform to centralize order, inventory and financial workflows across its beverage distribution operations. The deployment targeted core order-to-cash and procure-to-pay processes for a UK headquartered FMCG supplier operating out of Bristol and London and servicing the UK, Northern Ireland and European markets.
Oracle NetSuite ERP was configured to support order management, sales order and purchase order transaction processing, inventory transactions and invoice management. The implementation included configuration of product and commission account creation inside NetSuite, processing and analysis of credit claims related to delivery discrepancies and pricing differences, and workflows to keep ERP data accurate through routine data input and system change controls.
Integration and operational connectivity focused on inbound order handling and logistics coordination, including an established flow of order information into the JDE business system when orders arrive in a mailbox, and regular cross checking of data with hauliers and suppliers. Daily liaison processes with the Distribution Center were formalized to resolve failed deliveries, rebookings and delivery time changes, ensuring order and inventory transactions in Oracle NetSuite ERP reflected operational realities.
Governance and process changes centered on assigning clear points of contact for customer and account manager queries, embedding NetSuite data stewardship into routine administrative responsibilities, and producing service level reporting using Microsoft Excel and Microsoft PowerPoint for Logistics and Sales review. The implementation emphasized operational controls around PO, SO and inventory transactions, and institutionalized NetSuite as the system of record for order, inventory and financial information.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Matthew Clark Wholesale Ltd deployed LiveChat on its public website to provide a real-time customer engagement channel. The implementation uses LiveChat as a web-embedded contact point consistent with Chatbots and Conversational AI functionality, positioning the application for live messaging and conversational support on the corporate site.
The LiveChat deployment centered on standard conversational modules, including real-time messaging, canned responses and templates, chat transcripts and session history, visitor presence indicators, and agent handover workflows. Configuration work focused on chat routing and service queues to align incoming conversations with dedicated trade customer and customer service personnel, and on building scripted responses for common order and account queries.
Operational coverage is the website customer-facing channel serving Matthew Clark Wholesale Ltd customer service and sales-facing functions within the United Kingdom. Governance was set up to formalize chat handling procedures, schedule operating hours for chat coverage, capture transcripts for service records, and define agent workflows for escalation and follow up. LiveChat remains the embedded Chatbots and Conversational AI touchpoint on the site, serving as the primary conversational interface for online customer interactions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| True Commerce | Legacy | TrueCommerce Netalogue | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Matthew Clark Wholesale Ltd deployed TrueCommerce Netalogue as its eCommerce catalog engine. The implementation is used to manage and publish product listings on the Matthew Clark website.
TrueCommerce Netalogue was configured to centralize product catalog management and product information management, including structured SKU records, digital asset association, pricing catalog publication, and merchandising controls consistent with eCommerce catalog platforms. The configuration placed emphasis on catalog publishing and content synchronization between the catalog layer and the storefront.
The deployment integrated TrueCommerce Netalogue with the customer-facing website for catalog syndication and online ordering flows, establishing a single source of truth for web product content. Operational coverage is focused on Matthew Clark Wholesale Ltds UK online sales channel and supports merchandising, eCommerce operations, and digital content teams.
Catalog governance was organized around SKU lifecycle and content approval workflows, aligning product data stewardship with merchandising processes. TrueCommerce Netalogue functions as the authoritative catalog layer for web commerce content and product data management.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Customer Experience | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Matthew Clark Wholesale Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Matthew Clark Wholesale Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Matthew Clark Wholesale Ltd Technographics
Matthew Clark Wholesale Ltd is a Retail organization based in United Kingdom,
with around 1300 employees and annual revenues of $314.0 million.
Matthew Clark Wholesale Ltd operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and TrueCommerce Netalogue,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Matthew Clark Wholesale Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and True Commerce.
Matthew Clark Wholesale Ltd recently adopted applications including
LiveChat in 2021, Hotjar in 2020 and TrueCommerce Netalogue in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Matthew Clark Wholesale Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Matthew Clark Wholesale Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Matthew Clark Wholesale Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.