Caloocan, 1400,
Philippines
Maynilad Water Services Technographics
Maynilad Water Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maynilad Water Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Maynilad Water Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maynilad Water Services has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, SAP HCM (HR) for Core HR in 2014, SAP Enterprise Asset Management for Enterprise Asset Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maynilad Water Services is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Bentley Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maynilad Water Services revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maynilad Water Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maynilad Water Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, Maynilad Water Services implemented SAP ERP ECC 6.0 as an ERP Financial platform. The organization previously implemented SAP ERP and IS-Utilities in the early 2000s and, following ongoing SAP portfolio evolution, executed a major system upgrade that was recognized with an award for its innovative approach and outstanding results.
SAP ERP ECC 6.0 was configured to consolidate core financial functions, including financial accounting and controlling, and to extend industry-specific utility capabilities through IS-Utilities for billing and meter to cash processes. The implementation emphasized integrated financial ledgers, billing and invoicing workflows, and asset accounting consistent with utility operational requirements.
Operational coverage included finance, customer billing, revenue management and operational asset accounting across Maynilad Water Services Manila operations, aligning SAP ERP ECC 6.0 as the central transactional system for these business functions. The platform supported cross functional process orchestration between finance and utility operational workflows to enable unified transaction records.
Governance followed a roadmap driven by periodic SAP upgrades, enabling Maynilad to adopt new SAP technology and functionality on a regular cadence. The documented roadmap evolution was presented as a utilities use case, illustrating structured upgrade governance and recognized implementation outcomes.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 Maynilad Water Services implemented SAP HCM (HR) as its Core HR platform to centralize employee master data and HR transactional processing. The implementation targeted the HR Services Department and HR Services Head, provisioning system capabilities to support approximately 1,300 employees across the company’s operational footprint.
Configuration emphasized personnel administration and time-data management, with functional workflows to process employee movements such as transfers, promotions and resignations, plus compensation and benefits administration. Reporting and analytics capabilities were established to produce regular and special reports for internal stakeholders and to satisfy internal and external audit requirements, aligning with the stated requirement to set up an HR analytics function and capability.
The SAP HCM (HR) deployment required close coordination with the IT organization to ensure timely issue resolution and system maintenance, and governance concentrated on maintaining accurate HR database records, interpreting HRIS policies and standardizing time-data procedures. Day-to-day operations included processing SAP updates, managing employee inquiries on compensation and benefits, and supporting HR process administration with workflow controls and data governance embedded in the HR Services Department.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Maynilad Water Services implemented SAP Enterprise Asset Management. The deployment centralized asset information and maintenance execution, using SAP Enterprise Asset Management as the Enterprise Asset Management application to support plant maintenance and asset lifecycle processes across the utility.
Project activities followed a formal CMMS implementation lifecycle, including kickoff, blueprinting, market day, trial conversion, migration of legacy data to SAP, user acceptance testing and go live. Configuration work focused on SAP Enterprise Asset Management and SAP PM aligned settings, with organizational data setup for maintenance plant, planning plant, planner group, work center, cost center and location. A functional location hierarchy was implemented covering non linear, linear, tools, vehicles and IT asset categories, and the implementation touched computerized maintenance management workflows and master data object creation.
Integrations and cross system coordination were explicit parts of the program, represented by the Asset Information and Knowledge Management department. Documented integration touchpoints include Pi SAP integration, GIS SAP integration, ACR SAP integration, DS IS upgrade and a Hydrogen App connection, and the program covered IT asset tracking and tools management use cases. Different business units were engaged for data conversion, testing and operational handover during migration and go live.
Operational governance emphasized Master Data Management and ISO 9001:2015 aligned controls. The MDM function drafted and implemented MDM operational procedures, work instructions, forms and attachments, supervised creation and change of master data objects, performed periodic master data quality checks, conducted SAP EAM trainings, prepared section and project reporting to management and took responsibility for internal and external IMS audits. These governance activities institutionalized data ownership, auditability and ongoing support for the Enterprise Asset Management environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2014 | 2014 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Computational Fluid Dynamics (CFD), 2D/3D Simulation | PLM and Engineering |
|
2023 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Maynilad Water Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maynilad Water Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||