McArthurGlen Group
Nations House, 3rd Floor, 103 Wigmore Street,
London, W1U 1QS,
United Kingdom
London, W1U 1QS,
United Kingdom
44 20 7535-2300
Retail
McArthurGlen Group Technographics
McArthurGlen Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McArthurGlen Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 McArthurGlen Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McArthurGlen Group has purchased the following applications: Sojern for Guest Management in 2019, Retail Advantage for Analytics and BI in 2005, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McArthurGlen Group is running and its propensity to invest more and deepen its relationship with Sojern , Art Software , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McArthurGlen Group revenues, which have grown to $298.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McArthurGlen Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McArthurGlen Group Tech Stack and Enterprise Applications
McArthurGlen Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, McArthurGlen Group implemented Sojern on its corporate website. Sojern is employed as a Guest Management solution to capture and orchestrate visitor interactions and profile anonymous guest sessions for marketing use. The deployment was executed at the website layer, configured to collect session signals and support audience segmentation for digital marketing and customer experience teams.
The configuration of Sojern focuses on session level tracking, anonymized guest profiling, behavioral segmentation, and audience definition consistent with Guest Management capabilities. Operational ownership was assigned to web operations and marketing, with the deployment applied across the public site and aligned to campaign planning and audience activation workflows. Governance emphasized configuration control and web tag management processes to manage data capture and segmentation rules.
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McArthurGlen Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Art Software | Legacy | Retail Advantage | Analytics and BI | Analytics and BI | n/a | 2005 | 2006 |
In 2005, McArthurGlen Group implemented Retail Advantage as an Analytics and BI platform to provide portfolio-wide retail performance management. Retail Advantage centralized tenant sales collection, reporting and communications across McArthurGlen's European designer outlet portfolio.
Deployment emphasized analytics, reporting and communications modules that consolidate tenant sales feeds, normalize transactional data and generate scheduled performance reports and dashboards. Configuration focused on standardized data models and reporting schemas to improve data quality and accelerate reporting cycles.
The platform is used across the portfolio and supports business functions including portfolio management, leasing, operations and finance, providing consolidated sales views and stakeholder-facing reports. Operational coverage spans McArthurGlen's European designer outlets where tenant sales collection and communications workflows are executed through the platform.
Governance aligned with McArthurGlen's 2005 programme to streamline reporting, instituting centralized reporting processes, standard tenant data submission protocols and regular stakeholder communications driven by Retail Advantage. Outcomes reported include improved reporting speed, better data quality and enhanced stakeholder communications across the organization.
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McArthurGlen Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, McArthurGlen Group implemented Slack Connect as its Collaboration platform for cross organization messaging. Slack Connect was deployed to centralize real time communication across internal teams and to support managed interactions with external partners.
Deployment emphasized channel based messaging, shared external channels, direct messaging, file sharing, and workspace administration. Configuration focused on structuring channels by business function, enabling threaded conversations and notification routing, and applying role based access controls aligned with Collaboration best practices.
McArthurGlen Group exposes Slack functionality on its public website, integrating website presence with Slack Connect to surface contact and engagement pathways for partners and users. Governance work addressed channel provisioning and external channel approval workflows, and operational coverage targets corporate and site based teams across the organization.
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McArthurGlen Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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McArthurGlen Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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McArthurGlen Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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McArthurGlen Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2021 | 2021 |
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McArthurGlen Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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McArthurGlen Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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McArthurGlen Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extended Detection and Response (XDR) | CyberSecurity |
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2023 | 2023 |
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Managed Detection and Response (MDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at McArthurGlen Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by McArthurGlen Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from McArthurGlen Group IT executives and key decision makers. This section highlights McArthurGlen Group's latest recorded technology evaluations, including Workday Prism Analytics for Workforce Analytics on 2025-04-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the McArthurGlen Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-09 | McArthurGlen Group | Evaluated | Workday | Workday Prism Analytics | Workforce Analytics | HCM |
FAQ - APPS RUN THE WORLD McArthurGlen Group Technographics
McArthurGlen Group is a Retail organization based in United Kingdom,
with around 1000 employees and annual revenues of $298.0 million.
McArthurGlen Group operates a diverse technology stack with applications such as
Sojern, Retail Advantage and Slack Connect,
covering areas like Guest Management, Analytics and BI and Collaboration.
McArthurGlen Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sojern, Art Software and Salesforce.
McArthurGlen Group recently adopted applications including
Fortra XDR in 2023, Fortra Alert Logic MDR in 2023 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McArthurGlen Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McArthurGlen Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McArthurGlen Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.