McDonald's France
McDonald's France Technographics
McDonald's France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McDonald's France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 79000 McDonald's France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McDonald's France has purchased the following applications: SAP Concur Expense for Expense Management in 2019, InterWay E-Banking for Digital Banking in 2019, Geolid Reseaux sociaux for Social Media Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McDonald's France is running and its propensity to invest more and deepen its relationship with SAP , InterWay , Geolid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McDonald's France revenues, which have grown to $2.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McDonald's France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McDonald's France Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, McDonald's France implemented SAP Concur Expense to manage employee travel and expense reporting under the Expense Management category. The rollout targeted administrative and travel coordination functions, consolidating expense report submission, travel booking initiation, and related administrative tasks such as diary management, mail handling, and ordering office and computer supplies into a unified expense workflow.
SAP Concur Expense was configured to standardize expense reporting workflows including receipt capture, expense itemization, policy enforcement, and multi-level approval routing. The implementation leveraged Concur's travel and expense orchestration to align travel booking requests with expense submission and approval processes.
The Concur Expense environment was integrated with AS400, which remained the system for managing accounts payable and receivable, allowing expense report outputs and reimbursement instructions to flow into AS400 driven AP processes. Operational coverage focused on McDonald's France corporate administrative teams and travel coordinators, using SAP Concur Expense as the front-end for expense capture and Concur-to-AS400 interfaces for financial postings.
Governance and process changes concentrated on embedding Concur-based approval workflows into existing AP operations and centralizing expense submission and validation across administrative functions. SAP Concur Expense functions as McDonald's France SAP Concur Expense Expense Management application for travel and employee expense administration.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InterWay | Legacy | InterWay E-Banking | Digital Banking | ERP Services and Operations | n/a | 2019 | 2021 |
In 2019, McDonald's France implemented InterWay E-Banking, a Digital Banking application. The engagement concurrently included an InterWay delivered SD-WAN program deployed across approximately 1,500 restaurants to improve connectivity and reliability for decentralised applications.
The SD-WAN deployment was executed as a large infrastructure program spanning about 24 months, using centralized orchestration and site level edge appliances to manage WAN paths and traffic policies. Configuration emphasized high availability and resilient connectivity for decentralised applications at restaurant sites. The implementation provided a standardized network architecture to support distributed services and remote application access.
Operational coverage encompassed roughly 1,500 restaurant sites across France, impacting IT operations, store level connectivity and site services that rely on distributed application access. InterWay E-Banking remained the named Digital Banking application in scope, and InterWay as a vendor also offers payments and monétique services. The combined networking and banking application footprint required coordination between network operations, restaurant IT teams and central IT.
Rollout governance followed a phased program model with infrastructure standardization, staging and operational handoff to local teams, accompanied by network configuration and failover policies. The program objective was to improve connectivity and reliability for decentralised applications within McDonald's France restaurants.
|
 |
|
|
Travel Management | ERP Services and Operations |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Geolid | Legacy | Geolid Reseaux sociaux | Social Media Management | CRM | n/a | 2019 | 2019 |
In 2019 McDonald's France implemented Geolid Reseaux sociaux, deploying Geolid Reseaux sociaux as a brand to local Social Media Management solution to manage local pages and social media publishing across its franchise network in France. The vendor reference identifies use of the Réseaux Sociaux and Presence Management capabilities, indicating the deployment targeted centralized administration of storefront social profiles while enabling localized publishing for individual restaurants.
The implementation organized centralized content scheduling, role based publishing workflows, multi level approval controls, and local page administration consistent with Social Media Management functional patterns, aligning corporate marketing and local store communications. Governance was centered on brand to local controls and publishing approvals to preserve brand consistency while allowing local adaptation, and operational ownership sat with marketing and franchise operator teams across France.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2008 | 2008 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2022 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at McDonald's France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by McDonald's France Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from McDonald's France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the McDonald's France digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD McDonald's France Technographics
McDonald's France is a Retail organization based in France,
with around 79000 employees and annual revenues of $2.28 billion.
McDonald's France operates a diverse technology stack with applications such as
SAP Concur Expense, InterWay E-Banking and Geolid Reseaux sociaux,
covering areas like Expense Management, Digital Banking and Social Media Management.
McDonald's France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, InterWay and Geolid.
McDonald's France recently adopted applications including
ServiceNow ITSM in 2021, Kyriba Treasury in 2021 and SAP Concur Expense in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McDonald's France’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McDonald's France’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McDonald's France technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.