McMaster-Carr
600 County Line Rd,
Elmhurst, 60126, IL,
United States
Elmhurst, 60126, IL,
United States
1 630-833-0300
Distribution
McMaster-Carr Technographics
McMaster-Carr Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McMaster-Carr and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 McMaster-Carr employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that McMaster-Carr has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2019, IBM z/OS Distribution ERP for Distribution ERP in 2020, Tableau for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McMaster-Carr is running and its propensity to invest more and deepen its relationship with Workday , Qualtrics , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McMaster-Carr revenues, which have grown to $1.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McMaster-Carr intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McMaster-Carr Tech Stack and Enterprise Applications
McMaster-Carr HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019 McMaster-Carr implemented Workday Absence Management as part of its Absence and Leave Management adoption for workforce administration and leave tracking. The deployment was executed within the company Workday footprint maintained by the People Systems function, reflecting internal ownership by HR and People Systems roles that participated on the Workday implementation team beginning in 2019.
Workday Absence Management was configured to support standard absence plans, eligibility rules, accrual processing, approval workflows, and absence events, with the Workday Absence Management application embedded into established HR processes. Configuration work aligned absence types and time-off workflows to payroll and time tracking requirements and leveraged Workday security and reporting constructs for role based access and auditability.
The implementation integrated directly with existing Workday modules used by McMaster-Carr, including Time Tracking, Payroll, Benefits, Reporting, and Security, enabling end-to-end absence-to-pay and absence reporting flows. Integrations were implemented at the application and data level inside the Workday tenant to preserve centralized master data for workers and to enable consolidated absence reporting across HR and payroll functions.
Governance and operational ownership were centralized in the People Systems team, which managed configuration changes, compliance configuration for leave policies, and structured approval matrices for managers and HR administrators. Ongoing operations emphasized role based controls, reporting governance, and coordination between HR, Payroll, and People Systems to sustain absence and leave administration.
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Compliance | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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McMaster-Carr ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM z/OS Distribution ERP | Distribution ERP | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, McMaster-Carr implemented IBM z/OS Distribution ERP to run Distribution ERP workloads supporting its U.S. distribution operations. The IBM z/OS Distribution ERP deployment runs core distribution and order fulfillment workloads on IBM z/OS, supporting high-volume inventory management, transactional ordering and batch reporting.
Module usage is focused on Distribution, Inventory and Order Fulfillment, inferred from the company s z/OS, CICS and DB2 engineering postings and industry customer listings. The technical architecture centers on mainframe-hosted CICS transaction processing and DB2 data services for inventory and order data, with batch reporting processes executed on z/OS to support reconciliation and fulfillment reporting. This positions McMaster-Carr, IBM z/OS Distribution ERP, Distribution ERP as the platform for distribution, inventory and order fulfillment business functions.
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McMaster-Carr Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, McMaster-Carr implemented Tableau to instrument operational analytics for Strategy and Operations Management within its distribution organization. McMaster-Carr used Tableau in the Analytics and BI category to create visualization tools and performance management dashboards that control daily operational capacity and surface operational error trends.
The deployment concentrated on operational dashboards, error trend visualizations, and a weekly operational planning report, leveraging Tableau visualization and reporting capabilities to align capacity to work arrival. Tableau artifacts included performance management dashboards used to rapidly identify operational opportunities and visual reports that highlighted quality of work issues.
Operational coverage focused on operations management, workforce planning, and quality assurance, supporting teams that generate weekly operational plans and manage staffing to meet operational goals. Business functions impacted included Strategy and Operations Management, staffing and scheduling, and quality control, with Tableau reports embedded into regular planning and review workflows.
Governance and process changes centered on standardized weekly planning cycles and a performance management workflow driven by Tableau visualizations, enabling quicker identification and escalation of operational gaps. Outcomes explicitly documented in implementation notes included improved ability to highlight operational error trends and improved overall quality of work through the Tableau performance management dashboards.
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McMaster-Carr Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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McMaster-Carr Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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McMaster-Carr CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2016 |
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McMaster-Carr ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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McMaster-Carr Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Procurement | Procurement |
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2019 | 2020 |
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McMaster-Carr IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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McMaster-Carr CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at McMaster-Carr
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Apps Being Evaluated by McMaster-Carr Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from McMaster-Carr IT executives and key decision makers. This section highlights McMaster-Carr's latest recorded technology evaluations, including Kewill Enterprise Forwarding for Freight Forwarding on 2025-12-18, Coupa Supplier Portal for Supplier Relationship Management on 2025-05-27, and SAP Ariba for Procurement on 2024-11-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the McMaster-Carr digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD McMaster-Carr Technographics
McMaster-Carr is a Distribution organization based in United States,
with around 3000 employees and annual revenues of $1.48 billion.
McMaster-Carr operates a diverse technology stack with applications such as
Workday Absence Management, IBM z/OS Distribution ERP and Tableau,
covering areas like Absence and Leave Management, Distribution ERP and Analytics and BI.
McMaster-Carr has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, IBM and Tableau Software.
McMaster-Carr recently adopted applications including
DocuSign eSignature in 2023, Intercom in 2021 and Qualtrics EmployeeXM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McMaster-Carr’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McMaster-Carr’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McMaster-Carr technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.