Istanbul, 34415,
Turkey
Mediamarkt Turkey Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mediamarkt Turkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3830 Mediamarkt Turkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mediamarkt Turkey has purchased the following applications: Happ CXM for Customer Experience in 2022, TPG Internet Cloud for Application Hosting and Computing Services in 2013, GoDaddy SSL for Secure Sockets Layer (SSL) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mediamarkt Turkey is running and its propensity to invest more and deepen its relationship with Happ Consulting Services , TPG Internet , Plesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mediamarkt Turkey revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mediamarkt Turkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Happ Consulting Services | Legacy | Happ CXM | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022 MediaMarkt Turkey implemented Happ CXM. Happ CXM in Customer Experience was deployed to collect omnichannel customer feedback and to provide analytics and action workflows that support MediaMarkt Turkey's retail customer experience and CRM programs across Turkey.
The implementation focused on core Customer Experience capabilities and the vendor listing implies use of survey capture, text analytics and dashboarding combined with workflow orchestration to assign and track remediation tasks. These module-level functions are inferred from the vendor product capabilities and the customer listing, and they describe typical functional building blocks used to centralize feedback intake, analyze sentiment and route actions to operational owners.
Operational coverage emphasized retail CX and CRM teams within Turkey, with deployment designed to feed analytics and action workflows into store-level customer programs and centralized CRM-driven follow up. The vendor lists MediaMarkt Turkey as a customer but does not publish granular implementation details, so specific integrations and rollout sequencing are not disclosed.
Governance and process changes are described implicitly through the solution role, indicating consolidation of feedback handling into a single platform and the introduction of action workflows for CX issue resolution. Where vendor detail is absent the implementation narrative relies on product capabilities to explain how Happ CXM would support MediaMarkt Turkey's retail CX and CRM functions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TPG Internet | Legacy | TPG Internet Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy SSL | Secure Sockets Layer (SSL) | CyberSecurity | n/a | 2013 | 2013 |
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