Medicton Group Czech Republic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Medicton Group Czech Republic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Medicton Group Czech Republic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medicton Group Czech Republic has purchased the following applications: Intuo Company Intelligence for Business Process Management in 2019, Zendesk Chat for Chatbots and Conversational AI in 2016, PrestaShop for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medicton Group Czech Republic is running and its propensity to invest more and deepen its relationship with Intuo Intelligence , Zendesk , Smartsupp.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medicton Group Czech Republic revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medicton Group Czech Republic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuo Intelligence | Legacy | Intuo Company Intelligence | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Medicton Group Czech Republic implemented Intuo Company Intelligence to manage dispatch and field-service operations for medical equipment across the Czech Republic. The deployment used Intuo Company Intelligence as a Business Process Management platform focused on service and CRM process areas, with primary objectives of optimizing technician scheduling and ensuring service requests are tracked through completion.
Configuration centered on dispatch orchestration, technician scheduling, work order management, and service request lifecycle tracking. The implementation included automation of service-to-invoicing flows, with an explicit integration to Pohoda for invoicing handoff, and embedded CRM workflow capabilities to record service histories and case status.
Operational scope covered field-service teams and the company’s service operations, aligning dispatch workflows with the service desk and accounting handoffs. Governance emphasized standardized ticket routing, automated status transitions from service completion to invoicing, and role based access for technicians and dispatch coordinators.
The vendor case study explicitly notes improved dispatch and technician productivity and the automation of service-to-invoicing flows, linking service operations to accounting through the Pohoda integration. Medicton Group’s use of Intuo Company Intelligence reflects a focused Business Process Management implementation to centralize field-service workflows and connect operational service events to billing processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrestaShop | Legacy | PrestaShop | eCommerce | eCommerce | n/a | 2014 | 2014 |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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