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Michelin, an e2open customer evaluated Oracle Transportation Management

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Medicton Group Czech Republic Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuo Intelligence Legacy Intuo Company Intelligence Business Process Management ERP Services and Operations n/a 2019 2019
In 2019, Medicton Group Czech Republic implemented Intuo Company Intelligence to manage dispatch and field-service operations for medical equipment across the Czech Republic. The deployment used Intuo Company Intelligence as a Business Process Management platform focused on service and CRM process areas, with primary objectives of optimizing technician scheduling and ensuring service requests are tracked through completion. Configuration centered on dispatch orchestration, technician scheduling, work order management, and service request lifecycle tracking. The implementation included automation of service-to-invoicing flows, with an explicit integration to Pohoda for invoicing handoff, and embedded CRM workflow capabilities to record service histories and case status. Operational scope covered field-service teams and the company’s service operations, aligning dispatch workflows with the service desk and accounting handoffs. Governance emphasized standardized ticket routing, automated status transitions from service completion to invoicing, and role based access for technicians and dispatch coordinators. The vendor case study explicitly notes improved dispatch and technician productivity and the automation of service-to-invoicing flows, linking service operations to accounting through the Pohoda integration. Medicton Group’s use of Intuo Company Intelligence reflects a focused Business Process Management implementation to centralize field-service workflows and connect operational service events to billing processes.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Chatbots and Conversational AI AI-Powered Application 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PrestaShop Legacy PrestaShop eCommerce eCommerce n/a 2014 2014
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
IT Decision Makers and Key Stakeholders at Medicton Group Czech Republic
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Medicton Group Czech Republic Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Medicton Group Czech Republic Technographics

Medicton Group Czech Republic is a Healthcare organization based in Czech Republic, with around 40 employees and annual revenues of $8.0 million.

Medicton Group Czech Republic operates a diverse technology stack with applications such as Intuo Company Intelligence, Zendesk Chat and PrestaShop, covering areas like Business Process Management, Chatbots and Conversational AI and eCommerce.

Medicton Group Czech Republic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuo Intelligence, Zendesk and PrestaShop.

Medicton Group Czech Republic recently adopted applications including MasterDC Hosting in 2023, OXID eShop in 2021 and Snowplow Analytics in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Medicton Group Czech Republic’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Medicton Group Czech Republic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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