Syracuse, 13202, NY,
United States
MedTech Technographics
MedTech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedTech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 MedTech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedTech has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedTech is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedTech revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedTech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedTech Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 MedTech deployed Rocket.chat on its website to provide Chatbots and Conversational AI capabilities for customer engagement and client support. The deployment centers on an embedded web chat interface using Rocket.chat as the application for real time messaging and conversational agents, exposed directly through the company website.
Configuration emphasis for this 20 person professional services firm focused on lightweight administration and client facing workflows, leveraging Rocket.chat features such as conversational bot connectors, persistent chat history, channel based routing, and role based moderation. Implementation details include widget customization for the website, session handling for web based conversations, and administrative configuration of user roles and message retention at the application level.
Operational coverage is limited to the website as the primary client touchpoint and is managed by client services and support functions within MedTech. Governance is exercised through Rocket.chat administrative accounts, moderator controls, and configured moderation policies, aligning the Rocket.chat application to MedTech Chatbots and Conversational AI use cases for customer support and client engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, MedTech implemented Microsoft 365 as its Collaboration platform. The small professional services firm with about 20 employees adopted a cloud-native Microsoft 365 tenant to centralize email, document collaboration, and productivity tools across the organization, and public site references indicate Microsoft 365 is present in their technology footprint.
MedTech configured Microsoft 365 components consistent with Collaboration deployments, including Exchange Online for email, SharePoint Online for team sites and document libraries, Microsoft Teams for synchronous collaboration, OneDrive for Business for personal file storage, and Office desktop and web apps, with Azure Active Directory providing identity and access management. The deployment was scoped company-wide to support service delivery, administrative operations, and client communications, and MedTech Microsoft 365 Collaboration supports core professional services business functions. Governance for a small-organization tenant typically involved tenant-level administration, license assignment, group-based provisioning, and basic data sharing and external sharing controls to manage access and collaboration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, MedTech implemented Algolia Search on its public website to provide site search and content discovery. MedTech implemented Algolia Search, an Application, Web and Enterprise Search solution, to centralize search across the organization's web content and resource library and to support customer-facing discovery workflows.
The deployment leverages Algolia Search's hosted search architecture, integrating front-end JavaScript libraries with the hosted search API to index and serve site content. Configuration emphasized indexing pipelines, autocomplete and typeahead, relevance tuning, faceted filtering, and typo tolerance, reflecting standard Application, Web and Enterprise Search capabilities. Operational governance was handled by internal web and content teams through dashboard-driven relevance reviews and iterative tuning during rollout.
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at MedTech
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MedTech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||