AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Melitta Switzerland Tech Stack and Enterprise Applications

Melitta Switzerland ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
unzer Legacy unzer Online Payments Payment Processing ERP n/a 2025 2025
Melitta Switzerland AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LoyJoy Legacy LoyJoy AI Paltform Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025, Melitta Switzerland deployed LoyJoy AI Paltform on its website, adding a customer-facing conversational layer within the Chatbots and Conversational AI category. The implementation targeted web-based customer engagement for the retailer, surfacing on-site assistance for product questions and basic order support, and was configured to deliver structured conversational workflows for customers. The architecture centers on a web chat widget delivered through LoyJoy AI Paltform, with cloud processing and an administrative console used for conversational flow authoring and content updates. Implemented capabilities include intent recognition, FAQ automation, conversational flow design, message routing and session handoff to human operators, aligning platform functionality with customer service and eCommerce use cases. Operational governance is managed through the platform admin, with content ownership assigned to customer service and eCommerce stakeholders and a phased rollout confined to the melitta.ch website.
Melitta Switzerland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2025 2025
Melitta Switzerland eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2025 2025
Melitta Switzerland CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2023 2023
Customer Experience CRM 2022 2022
Tag Management CRM 2022 2022
Tag Management CRM 2025 2025
Melitta Switzerland ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Remote Monitoring and Management ITSM 2024 2024
Melitta Switzerland TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2024 2024
Melitta Switzerland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2024 2024
Melitta Switzerland CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Melitta Switzerland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Melitta Switzerland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Melitta Switzerland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Melitta Switzerland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Melitta Switzerland Technographics
Melitta Switzerland is a Retail organization based in Switzerland, with around 10 employees and annual revenues of $5.0 million.
Melitta Switzerland operates a diverse technology stack with applications such as unzer Online Payments, LoyJoy AI Paltform and Cisco Webex Meetings, covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Melitta Switzerland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as unzer, LoyJoy and Cisco Systems.
Melitta Switzerland recently adopted applications including unzer Online Payments in 2025, LoyJoy AI Paltform in 2025 and Microsoft 365 in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Melitta Switzerland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Melitta Switzerland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Melitta Switzerland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.