Toronto, M5C 1C4, ON,
Canada
Melo Technology Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Melo Technology Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Melo Technology Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Melo Technology Canada has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2023, Hubgets for Audio Video and Web Conferencing in 2016, CKEditor for Content Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Melo Technology Canada is running and its propensity to invest more and deepen its relationship with Tawk.to , Hubgets , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Melo Technology Canada revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Melo Technology Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hubgets | Legacy | Hubgets | Audio Video and Web Conferencing | Collaboration | n/a | 2016 | 2016 |
In 2016, Melo Technology Canada implemented Hubgets to provide cloud-based unified communications for its hosted PBX and small business telephony services in Canada. Hubgets, an Audio Video and Web Conferencing platform, was embedded into the MeloTel service portfolio to add conferencing and voice capabilities to customer-facing telephony offerings. The deployment focused on cloud-hosted PBX orchestration and real-time collaboration layers supporting service delivery for small business customers.
Functional capabilities implemented included Hubgets conferencing and voice controls, call handling and routing workflows, and team collaboration features such as messaging and presence that align with unified communications patterns common to Audio Video and Web Conferencing systems. Configuration work centered on provisioning within the vendor cloud, user and extension management for hosted PBX subscribers, and operational workflows for customer support agents. Automation around call distribution and session initiation was applied where supported by the Hubgets platform to streamline support interactions.
Integrations and operational coverage were contained within MeloTel's Canadian hosted PBX service lines, with the implementation referenced in vendor testimonials on the Hubgets site. Governance emphasized service catalog alignment and operational processes for support and collaboration, folding Hubgets into existing telephony service operations and customer support workflows. The implementation improved team collaboration and customer support workflows according to vendor cited outcomes.
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2025 | 2025 |
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Web Content Management | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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