Florence, 50137,
Italy
Meltin'Concept Italy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Meltin'Concept Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Meltin'Concept Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Meltin'Concept Italy has purchased the following applications: Zendo for Contingent Labor Management in 2024, WordPress for Web Content Management in 2013, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Meltin'Concept Italy is running and its propensity to invest more and deepen its relationship with Massive Pixel Creation , Automattic , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Meltin'Concept Italy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Meltin'Concept Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Massive Pixel Creation | Legacy | Zendo | Contingent Labor Management | HCM | n/a | 2024 | 2024 |
In 2024, meltin’Concept Italy adopted Zendo as its Contingent Labor Management application to centralize fragmented email processes into a shared inbox and an integrated client portal. The deployment focused on CRM and client-service workflows across the company’s Italy operations for a small team of roughly 10 employees, aligning Zendo with after-sales and invoicing responsibilities.
Zendo was configured with a shared inbox, custom request types for service and after-sales tickets, and a client portal that surfaces invoicing and request status to customers. Configuration emphasized standardized intake forms and request routing to reduce ad hoc email threads and to accelerate request handling across the team.
Operational governance introduced centralized ticket ownership and CRM aligned workflows to improve transparency between client-service and finance functions. The CRM and client-service deployment in Italy reduced phone calls by about 60%, increased transparency and customer satisfaction, and sped up request handling across the team.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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