Memphis, 38145, TN,
United States
Memphis Light, Gas and Water Technographics
Memphis Light, Gas and Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Memphis Light, Gas and Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Memphis Light, Gas and Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Memphis Light, Gas and Water has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Hitachi Ventyx FocalPoint Suite for Asset Performance Management in 2013, Tableau for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Memphis Light, Gas and Water is running and its propensity to invest more and deepen its relationship with Oracle , Hitachi Vantara , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Memphis Light, Gas and Water revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Memphis Light, Gas and Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Memphis Light, Gas and Water Tech Stack and Enterprise Applications
Memphis Light, Gas and Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Memphis Light, Gas and Water implemented Oracle E-Business Suite as its ERP Financial backbone for finance, projects, asset management and expense workflows. The Oracle E-Business Suite deployment concentrated on Project Accounting, General Ledger, Enterprise Asset Management, Hyperion, and iExpense modules to support core financial and project accounting functions.
The implementation included techno-functional design and development work to integrate Oracle E-Business Suite with the utility's HCM footprint, and to extend EBS with custom solutions. Teams analyzed, designed, developed, and implemented custom 1094-C and 1095-C processes to support Affordable Care Act reporting, and collaborated on resolving defects in delivered Oracle code. Functional configuration covered Project Accounting setups, GL mappings, EAM configurations, Hyperion interfaces, and iExpense workflow configuration.
Integrations were explicitly built between existing HCM modules and newly implemented EBS modules, including Oracle Time and Labor to Enterprise Asset Management, Oracle Time and Labor to Projects, Payroll to Projects, HR to Hyperion, a custom Oracle Time and Labor overtime callout application, iExpense to Payroll for employee reimbursements, and Payroll to Treasury for inter-account transfers. The project included analysis and redesign of over 250 seeded and custom Time and Labor and Payroll reports to accommodate new module fields, and development of custom processes to automate equipment time reporting, overnight vehicle usage charges, and employee loan processing. Operational coverage spanned finance, payroll, human resources, projects, and asset management functions.
Governance and delivery artifacts were maintained using Oracle Application Implementation Methodology MD050, MD070, and MD120 documentation standards. The program produced functional design, technical design, and installation documentation, and planned and coordinated testing and quality assurance across HCM applications, reports, and interfaces. Test planning included unit, integration, and user acceptance phases with dedicated test scripts and test data to validate end-to-end workflows.
The Oracle E-Business Suite implementation and accompanying custom integrations enabled Memphis Light, Gas and Water to meet Affordable Care Act reporting requirements and to automate several payroll and time reporting processes, while also addressing code issues with vendor-supplied components.
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Expense Management | ERP |
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2014 | 2015 |
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Memphis Light, Gas and Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi Vantara | Legacy | Hitachi Ventyx FocalPoint Suite | Asset Performance Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Memphis Light, Gas and Water implemented Hitachi Ventyx FocalPoint Suite as an Asset Performance Management application. The deployment coincided with a broader utility modernization that moved AutoCAD based maps and a T2000 load flow modeling application into an ArcGIS and ArcFM environment paired with ABB Network Manager DMS CADOPS.
The Hitachi Ventyx FocalPoint Suite was configured to provide asset modeling and condition based management capabilities aligned with Asset Performance Management practices, and its data model was aligned to the utility geodatabase to ensure consistent asset records. The GIS geodatabase was designed to enforce 1:1 relationships between node and line records and the corresponding points and lines used by load flow models, and a geometric network was constructed for use with ArcFM and ArcFM Feeder Manager to support feeder analyses and automated map generation.
Integration work used the GIS system as the authoritative editing environment, with export scripts that refreshed CADOPS input data so ABB Network Manager DMS could run load flow analyses against current network state. The need to store model input as line and node relational records in Oracle drove the geodatabase schema and scripting approach, ensuring ESRI geodatabase structures mapped to the relational line and node records required by the load flow model.
Operational coverage centered on Downtown Network engineering for load flow modeling, feeder management, mapping, planning, and reporting. Governance and workflow changes consolidated updates into the GIS so construction and system changes are entered once and propagated via export scripts, enabling automated Service maps, Duct maps, Single Circuit maps, and Worldview map outputs and removing the prior requirement to update multiple separate repositories.
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Business Process Management | ERP Services and Operations |
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2013 | 2013 |
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Enterprise Asset Management | ERP Services and Operations |
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2015 | 2015 |
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Utilities Distribution Management | ERP Services and Operations |
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2013 | 2014 |
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Memphis Light, Gas and Water Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016 Memphis Light, Gas and Water deployed Tableau as its Analytics and BI solution to centralize reporting and visualization across the utility organization. The implementation positioned Tableau to consume prepared data sets and deliver dashboards for enterprise reporting and operational analytics, with the full product name Tableau referenced in operational documentation and user training materials.
The deployment relied on a structured ETL layer where SSIS package execution processes were scheduled for daily, weekly and monthly runs using SQL Server Agent jobs. The technical environment included SQL Server 2016, 2014 and 2012, Visual Studio 2017, 2015 and 2013, Microsoft .NET Framework 4.5, C#.Net, XML, and Entity Framework, and development leveraged Business Intelligence Development Studio, DTS and Data Analyzer for package design and maintenance.
Tableau 10.4 was used as the front end for visualization and was fed by SQL Server delivered datasets built and orchestrated by SSIS. Operational tooling cited in the environment included SQL Profiler and MS Visio SQL artifacts, with Microsoft Office components such as Excel and Word used for downstream reporting and analyst exports.
Operational governance focused on job scheduling and package orchestration rather than application replacement, with SQL Server Agent serving as the central scheduler and Windows Server 2010 hosting elements of the stack. Development and deployment workflows emphasized repeatable ETL scheduling, package versioning and profiler driven troubleshooting to support ongoing Analytics and BI delivery.
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Memphis Light, Gas and Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Memphis Light, Gas and Water SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2024 | 2024 |
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Memphis Light, Gas and Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Memphis Light, Gas and Water PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2023 | 2023 |
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Memphis Light, Gas and Water Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2015 |
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Memphis Light, Gas and Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Memphis Light, Gas and Water
Apps Being Evaluated by Memphis Light, Gas and Water Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-05-27 | Memphis Light, Gas and Water | Evaluated | IFS | IFS Clevest | Field Service Management | ERP Services and Operations |
| 2024-05-30 | Memphis Light, Gas and Water | Evaluated | Oracle | Oracle Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations |