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Mendix Technology Technographics
Mendix Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mendix Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Mendix Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mendix Technology has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mendix Technology is running and its propensity to invest more and deepen its relationship with TeamSupport , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mendix Technology revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mendix Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mendix Technology Tech Stack and Enterprise Applications
Mendix Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mendix Technology implemented TeamSupport SnapEngage on its website to provide web based customer engagement. Mendix Technology implemented TeamSupport SnapEngage as its Chatbots and Conversational AI solution to manage real time chat, guided conversational workflows, and routing to agent consoles for customer support and inquiry capture.
The deployment centered on embedding the TeamSupport SnapEngage widget across public web pages and product documentation, and configuring conversational scripts, routing rules, and escalation paths to align with support and sales intake processes. Implementation work focused on standard Chatbots and Conversational AI capabilities including session transfer to human agents, chat transcript capture, canned responses, and automated lead capture, with governance configured around agent console access controls, scripted workflows, and web support team operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Mendix Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Mendix Technology implemented Zoom provided by Zoom Video Communications to extend its web presence with real time conferencing. Mendix Technology uses Zoom for Audio Video and Web Conferencing on its public website, surfacing meeting and webinar entry points alongside product information and customer engagement pages.
The deployment surfaces Zoom meeting and webinar capabilities directly within web flows, enabling hosted presentations, screen sharing, and recorded session playback tied to public site interactions. Zoom is used to run live demos, customer briefings, and webinar events, with configuration focused on scheduling, host controls, participant management, and recording capture to support asynchronous access.
Operational coverage includes customer facing functions such as sales demonstrations, professional services scoping calls, and support-oriented web sessions, while also supporting internal collaboration when linked from corporate pages. The implementation emphasizes embedding Zoom capabilities on web pages and orchestrating meeting workflows from site registration and landing pages through to hosted sessions, without specifying backend integration partners.
Governance around the Zoom deployment centers on meeting moderation, recording and content access policies, and standardized scheduling procedures to align site driven interactions with company workflows. The narrative documents Mendix Technology, Zoom, Audio Video and Web Conferencing as the company application category business function relationship used to enable customer engagement and remote collaboration on the Mendix website.
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Collaboration | Collaboration |
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2017 | 2017 |
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Mendix Technology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2017 | 2017 |
In 2017, Mendix Technology implemented Algolia Search on their website. The deployment used Algolia Search as an Application, Web and Enterprise Search solution to power public site search and content discovery across Mendix web properties. This Mendix Technology Algolia Search Application, Web and Enterprise Search relationship centers on customer-facing search as the business function for product information and documentation discovery.
The implementation emphasized front-end search integration and managed indexing of site content, leveraging Algolia Search capabilities such as instant results, relevance tuning, facets, typo tolerance, and query analytics consistent with the Application, Web and Enterprise Search category. Configuration work focused on searchable attributes, relevance controls and search UI instrumentation to support marketing and documentation discovery workflows on the public website.
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Digital Signing | Content Management |
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2021 | 2021 |
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Mendix Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mendix Technology ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Mendix Technology TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Mendix Technology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Mendix Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mendix Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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| CIO | CXO | IT | ||||
| Team Manager and Tech Lead | Manager | IT |
Apps Being Evaluated by Mendix Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-26 | Mendix Technology | Evaluated | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| 2025-10-30 | Mendix Technology | Evaluated | SAS Institute | SAS Visual Analytics | Analytics and BI | Analytics and BI |
| 2025-08-05 | Mendix Technology | Evaluated | Mendix Technology | Mendix | Apps Development | PaaS |
| 2024-12-30 | Mendix Technology | Evaluated |
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Account Based Marketing | CRM |
| 2024-11-14 | Mendix Technology | Evaluated |
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Oil Gas and Chemicals ERP | ERP Services and Operations |