Lenexa, 66215, KS,
United States
Mer-Sea & Co. Technographics
Mer-Sea & Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mer-Sea & Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Mer-Sea & Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mer-Sea & Co. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Reamaze Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mer-Sea & Co. is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mer-Sea & Co. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mer-Sea & Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mer-Sea & Co. Tech Stack and Enterprise Applications
Mer-Sea & Co. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Mer-Sea & Co. implemented Oracle NetSuite ERP. Oracle NetSuite ERP was configured as the company ERP Financial platform to centralize order to cash workflows tied to key account purchase order intake.
The deployment prioritized Sales Order management and transactional capture capabilities within the ERP Financial system, configured to record granular line item attributes including style number, dimensions, color, fragrance, unit cost, delivery date, and HST tax codes. The configuration enforced PO verification checkpoints for item, price, quantity, and dates, and supported the creation and accurate entry of Sales Orders in both Oracle NetSuite ERP and existing internal order systems.
NetSuite was integrated with key account web portals to receive POs and to submit confirmations of receipt back to key accounts, and it was synchronized with internal order processing systems to maintain mirrored SO records. Operational coverage included sales operations, customer service order entry, and fulfillment teams that manage downstream execution and delivery coordination, with the portal integrations closing the order acceptance loop.
Governance established verification checklists and exception routing for discrepancies in item attributes, pricing, or tax coding, with staff processes to review, correct, and resubmit POs through the key account portals. Configuration controls emphasized consistent HST handling and standardized line item data across Oracle NetSuite ERP and internal systems to reduce data variance during order processing.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Mer-Sea & Co. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mer-Sea & Co. implemented Reamaze Live Chat. The deployment embeds Reamaze Live Chat on mersea.com and is categorized as Chatbots and Conversational AI, serving as the companys primary website customer messaging channel.
The implementation uses a browser-based chat widget to provide live chat, asynchronous messaging, canned responses and knowledge base linking, capabilities consistent with Chatbots and Conversational AI solutions. Operational scope is focused on ecommerce customer support and site visitor inquiries, routing messages to Mer-Sea & Co.s support team through a centralized messaging interface. Configuration emphasis was on front-end widget embed, chat routing rules and agent inbox setup.
No external system integrations are specified in the available source, so the deployment centers on web channel enablement rather than back-end integration. Mer-Sea & Co. uses Reamaze Live Chat in the Chatbots and Conversational AI category to manage website customer messaging and support workflows.
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Mer-Sea & Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Mer-Sea & Co. deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is referenced on the company website, indicating corporate email and collaboration services are managed through Google Workspace. The implementation covers the corporate domain and supports internal productivity and external contact workflows for the organization.
Google Workspace (Formerly Google G-Suite) was provisioned with standard collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides and the admin console, enabling domain-managed email, cloud storage and real time document collaboration. Operational scope aligns with approximately 200 employees across corporate functions, with centralized user provisioning and administrative controls for accounts and devices. The implementation maps to Collaboration use cases such as shared calendars, collaborative editing, and hosted mailboxes that handle public-facing contact channels routed from the website.
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Mer-Sea & Co. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Mer-Sea & Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Mer-Sea & Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mer-Sea & Co.
| First Name | Last Name | Title | Function | Department | Phone | |
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| Owner | CXO | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Mer-Sea & Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-20 | Mer-Sea & Co. | Evaluated | Twilio | Twilio Sendgrid | Transactional Email | PaaS |