San Juan, 78589, TX,
United States
Mercedes-Benz of San Juan Technographics
Mercedes-Benz of San Juan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz of San Juan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Mercedes-Benz of San Juan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercedes-Benz of San Juan has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Algolia Search for Application, Web and Enterprise Search in 2019, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz of San Juan is running and its propensity to invest more and deepen its relationship with Google , myKaarma , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercedes-Benz of San Juan revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz of San Juan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercedes-Benz of San Juan Tech Stack and Enterprise Applications
Mercedes-Benz of San Juan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Mercedes-Benz of San Juan implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is a cloud-hosted, SaaS-centric configuration scaled to the dealership size, with user accounts and tenancy managed through the Google Admin console to provision email, storage, and access controls for roughly 30 employees.
Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration capabilities including Gmail for email, Google Drive and Shared Drives for document storage, Google Docs and Sheets for collaborative authoring, and Google Calendar for scheduling. The implementation supports the dealership business functions of sales, service, parts, and back-office administration, and the dealership website references Google Workspace usage as part of its public presence. Governance is handled through centralized account provisioning, role-based sharing controls and domain administration in the Google Admin console, with standard collaboration workflows for document sharing and calendaring across operational teams.
|
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2014 | 2014 |
|
Mercedes-Benz of San Juan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Mercedes-Benz of San Juan implemented Algolia Search on its public website. The deployment uses Algolia Search as the Application, Web and Enterprise Search layer to provide customer-facing search across vehicle inventory pages and site content on https://www.mbsanjuantx.com/. This implementation targets the dealership website experience and supports showroom and service discovery workflows tied to online inventory and marketing content.
The configuration emphasizes front-end integration using Algolia Search APIs and hosted indices, with index schemas created for vehicle listings, model specifications, and static marketing pages. Functional capabilities implemented include autocomplete, facet filtering for attributes such as model and trim, typo tolerance and relevance tuning, plus search analytics for query monitoring. Ongoing operation and relevance adjustments are handled by web administrators and marketing staff through the Algolia Search dashboard and feed synchronization processes.
|
Mercedes-Benz of San Juan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Mercedes-Benz of San Juan deployed Hotjar on its public website. The implementation targets Customer Experience by instrumenting the dealer website to capture qualitative behavior and feedback, supporting marketing and site operations for the small dealership.
The deployment uses Hotjar as a front-end, client-side tracking solution, with the Hotjar JavaScript snippet embedded in site templates to collect session recordings, heatmaps, conversion funnel data, and on-site surveys and feedback widgets consistent with Customer Experience tooling. Operational scope is limited to the website, with governance focused on periodic review of session replays and survey responses by marketing and digital operations staff, and on page-level tagging and sampling controls to manage data collection and analysis workflows.
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
Mercedes-Benz of San Juan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2012 | 2012 |
|
Mercedes-Benz of San Juan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Mercedes-Benz of San Juan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mercedes-Benz of San Juan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||