Mercer Australia
727 Collins Street,
Melbourne, 3008, VIC,
Australia
Melbourne, 3008, VIC,
Australia
61 3 9623-5555
Banking and Financial Services
Mercer Australia Technographics
Mercer Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercer Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Mercer Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercer Australia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle PeopleSoft HCM for Core HR in 2010, ANTstein for Intelligent Process Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercer Australia is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercer Australia revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercer Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercer Australia Tech Stack and Enterprise Applications
Mercer Australia ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Mercer Australia migrated from Oracle E-Business Suite to Oracle Cloud ERP, executing a targeted ERP Financial implementation across its Australian operations. The deployment of Oracle Cloud ERP in the ERP Financial category was positioned to consolidate core finance capabilities and support Accounts Payable, Cash Management, General Ledger and Fixed Asset business functions within Mercer Australia.
The implementation encompassed configuration and module-level work for Accounts Payable, Cash Management, General Ledger and Fixed Asset modules, drawing on experience across Oracle Financials R11, Oracle R12 and Oracle Fusion Cloud environments. Oracle Cloud ERP was configured to handle fund accounting workflows and financial close sequences consistent with enterprise ERP Financial functionality.
Integrations were a primary focus, with explicit integration work between Mercer systems and external custodian systems to synchronize unit prices, crediting rates and cash and units movement. The project also engaged with Superannuation registry systems including Sonata, SuperB and Calibre to align upstream registry data and downstream custodial settlements, centering integration validation on unit price and cash flow consistency.
Governance and quality assurance were formalized through managed test lifecycles, review of business requirement documents and test case coverage validation. Implementation activities included verification of proposed configuration for transitioning new funds and end to end validation of integrations with downstream and external custodian systems to ensure operational readiness.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Mercer Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Mercer Australia deployed Oracle PeopleSoft HCM to centralize Core HR functions for its approximately 600 employee Australian operations. The implementation positioned Oracle PeopleSoft HCM as the primary system for employee master data, workforce administration, HR self service, position and absence management across Mercer Australia.
The deployment was operated alongside a mixed server landscape, with the Mercer Australia IT team managing Oracle PeopleSoft HCM and various Windows and Linux based applications. Configuration work emphasized standard Core HR functional workflows, role based access controls, and HR administrative screens, while the IT team directly participated in ongoing administration, support, and platform upkeep.
Operational governance was run through an internal HR and IT coordination model, with the Mercer Australia team responsible for application support, incident handling, and routine maintenance. The implementation narrative centers on Mercer Australia Oracle PeopleSoft HCM Core HR as the enterprise system supporting HR administration and operational HR processes across the organization.
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2012 | 2012 |
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Mercer Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AntWorks | Legacy | ANTstein | Intelligent Process Automation | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Mercer Australia implemented ANTstein from AntWorks as an AI-based Robotic Process Automation solution to automate document intensive and rule driven workflows in its banking and financial services operations. The deployment emphasized a fullstack automation platform architecture combining cognitive ingestion, orchestration, and RPA execution components.
ANTstein was configured to deliver intelligent document processing, machine learning assisted data extraction, workflow orchestration and exception handling modules, aligning with typical AI-based Robotic Process Automation functional components. The implementation focused on automating complete process flows, integrating automation orchestration with human in the loop review and configurable business rules to support operations and back office processing.
Integration work focused on platform level connectors and APIs to surface extracted data to downstream applications and to orchestrate robotic execution, consistent with vendor supplied deployment patterns for this category. Rick Koo, digital works leader at Mercer, said AntWorks fullstack integrated automation platform is a compelling technology solution and highlighted the vendor's collaborative, business led approach to problem solving.
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Mercer Australia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Mercer Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Mercer Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2013 | 2013 |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Mercer Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Mercer Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Mercer Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Mercer Australia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Mercer Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Mercer Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Mercer Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mercer Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercer Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercer Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mercer Australia Technographics
Mercer Australia is a Banking and Financial Services organization based in Australia,
with around 600 employees and annual revenues of $140.0 million.
Mercer Australia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle PeopleSoft HCM and ANTstein,
covering areas like ERP Financial, Core HR and Intelligent Process Automation.
Mercer Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and AntWorks.
Mercer Australia recently adopted applications including
DocuSign eSignature in 2021, Adobe Target Standard in 2021 and Lucky Orange in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercer Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mercer Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercer Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.