AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

Merco Mexico
Location
Av. Miguel Alemán 5301, Col. América,
Guadalupe, 67130,
Mexico
Website
https://www.merco.com.mx/
Phone
52 81-8625-8650
Artw industry
Retail
Employee
Revenue

Merco Mexico Technographics

Merco Mexico Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Merco Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Merco Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Merco Mexico has purchased the following applications: Toshiba Elera POS for Point Of Sale in 2025, Rocket.chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Merco Mexico is running and its propensity to invest more and deepen its relationship with Toshiba , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Merco Mexico revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merco Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Merco Mexico Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Toshiba Legacy Toshiba Elera POS Point Of Sale ERP Services and Operations Swedarey Mexico 2025 2025
In 2025, Merco Mexico began deploying Toshiba Elera POS alongside Toshiba’s MxP self-checkout following a successful pilot to modernize front-end checkout, increase throughput, and reduce shopper interventions. Merco Mexico deployed Toshiba Elera POS as its Point Of Sale application for store checkout workflows in Monterrey, Mexico. The implementation bundled Toshiba MxP self-checkout hardware with the Toshiba Elera POS software stack, and included transaction processing, item lookup and pricing logic, payment acceptance flows, barcode scanning, and cashier-assisted fallback configurations common to Point Of Sale systems. Configuration work emphasized self-service checkout workflows, session reconciliation at shift close, and store-level reporting to support operational oversight. Toshiba executed the sale and POS integration with partners Swedarey Mexico and Microsistemas Californianos, who performed on-site integration, commissioning, and systems testing. Integration scope focused on connectivity between MxP self-checkout units and the Toshiba Elera POS terminals, store network provisioning, and POS data feeds used for inventory visibility and reconciliation workflows. Rollout followed a pilot-led, phased commissioning approach in Monterrey, moving from pilot stores to broader store-level deployment while partners completed acceptance testing. Operational governance was coordinated across Merco Mexico, Toshiba, Swedarey Mexico, and Microsistemas Californianos to align front-end retail operations, store management procedures, and support handoffs.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Web Content Management Content Management 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2023 2024
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2025 2025
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2016 2016
Tag Management CRM 2020 2020
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
Apps Development PaaS 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Merco Mexico
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Merco Mexico Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Merco Mexico Technographics

Merco Mexico is a Retail organization based in Mexico, with around 800 employees and annual revenues of $120.0 million.

Merco Mexico operates a diverse technology stack with applications such as Toshiba Elera POS, Rocket.chat and Cisco Webex Meetings, covering areas like Point Of Sale, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Merco Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Toshiba, Rocket.chat and Cisco Systems.

Merco Mexico recently adopted applications including Toshiba Elera POS in 2025, Toshiba Elera Loyalty and Promotions in 2025 and Laravel in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Merco Mexico’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Merco Mexico’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Merco Mexico technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.