AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Mercom Corporation Tech Stack and Enterprise Applications

Mercom Corporation ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2008 2008
In 2008 Mercom Corporation implemented Oracle NetSuite ERP and adopted the ERP Financial application to centralize accounting and billing across its professional services firm. The deployment targeted core finance and corporate accounting for the companys US operations and supported finance, billing, and contract accounting for approximately 120 employees. The Oracle NetSuite ERP configuration encompassed general ledger, accounts payable, accounts receivable, cash management, fixed assets, and financial reporting modules. Project costing and professional services billing workflows were configured to align time and expense capture with revenue recognition, and the chart of accounts was standardized to support consolidated financial close processes within the ERP Financial environment. Operational governance established role based access controls for accounting and finance teams, designated process owners for billing and collections, and formalized month end reconciliation and close workflows. The rollout used phased adoption across business units with process mapping and reconciliation checkpoints to enforce consistent accounting policies under Oracle NetSuite ERP.
Mercom Corporation Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Mercom Corporation implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings embedded on Mercom Corporation's website and aligns with the Audio Video and Web Conferencing application category. The implementation configures core conferencing capabilities typical for Audio Video and Web Conferencing, including multi-party video, high-fidelity audio, screen sharing, meeting recording, and participant controls. Configuration emphasis is on web-join flows and client-facing meeting rooms to support interactive consultations and project reviews, with meeting scheduling and host management functions enabled for staff. Operational scope covers company-wide use within the professional services organization, focused on consultants and client engagement teams. Governance attention centers on account provisioning, host-level access controls, and meeting recording policy to ensure consistent client interactions and internal collaboration through the embedded Cisco Webex Meetings instance.
Collaboration Collaboration 2018 2018
Mercom Corporation CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2008 2008
In 2008 Mercom Corporation deployed Oracle NetSuite CRM, a CRM solution, to centralize customer records and standardize client engagement across its professional services operations. The implementation targeted customer-facing teams within a 120 employee, United States based firm with $15,000,000 in revenue, focusing on sales, marketing, and client services functions. Configuration emphasized core CRM modules including contact management, opportunity and pipeline management, lead capture and qualification, activity logging, and forecasting. Workflow automation and role based access controls were configured to enforce consistent sales stages and approval paths, while customizable fields were used to model professional services engagements and account billing relationships. Deployment used a consolidated cloud SaaS architecture for Oracle NetSuite CRM, sized to the company headcount and operational footprint. Governance instituted a central CRM administrator, formal data stewardship rules, and phased user onboarding and training to align sales and service processes with the new system.
CRM CRM 2017 2017
Marketing Automation CRM 2017 2017
Mercom Corporation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Mercom Corporation

First Name Last Name Title Function Department Email Phone
President/CEO CXO Finance
Director of Commercial and State, Local and Education Solutions Director Finance
Controller Director Finance
Director of DoD Solutions Director Finance
Founder and CIO CXO Finance
Director, Business Development Director Finance

Apps Being Evaluated by Mercom Corporation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercom Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercom Corporation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mercom Corporation Technographics
Mercom Corporation is a Professional Services organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Mercom Corporation operates a diverse technology stack with applications such as Oracle NetSuite ERP, Cisco Webex Meetings and Oracle NetSuite CRM, covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
Mercom Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Cisco Systems.
Mercom Corporation recently adopted applications including Cloudflare CDN in 2020, Cisco Webex Meetings in 2018 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercom Corporation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mercom Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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