Pawleys Island, 29585, SC,
United States
Mercom Corporation Technographics
Mercom Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercom Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Mercom Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercom Corporation has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Oracle NetSuite CRM for CRM in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercom Corporation is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercom Corporation revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercom Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercom Corporation Tech Stack and Enterprise Applications
Mercom Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 Mercom Corporation implemented Oracle NetSuite ERP and adopted the ERP Financial application to centralize accounting and billing across its professional services firm. The deployment targeted core finance and corporate accounting for the companys US operations and supported finance, billing, and contract accounting for approximately 120 employees.
The Oracle NetSuite ERP configuration encompassed general ledger, accounts payable, accounts receivable, cash management, fixed assets, and financial reporting modules. Project costing and professional services billing workflows were configured to align time and expense capture with revenue recognition, and the chart of accounts was standardized to support consolidated financial close processes within the ERP Financial environment.
Operational governance established role based access controls for accounting and finance teams, designated process owners for billing and collections, and formalized month end reconciliation and close workflows. The rollout used phased adoption across business units with process mapping and reconciliation checkpoints to enforce consistent accounting policies under Oracle NetSuite ERP.
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Mercom Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Mercom Corporation implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings embedded on Mercom Corporation's website and aligns with the Audio Video and Web Conferencing application category.
The implementation configures core conferencing capabilities typical for Audio Video and Web Conferencing, including multi-party video, high-fidelity audio, screen sharing, meeting recording, and participant controls. Configuration emphasis is on web-join flows and client-facing meeting rooms to support interactive consultations and project reviews, with meeting scheduling and host management functions enabled for staff.
Operational scope covers company-wide use within the professional services organization, focused on consultants and client engagement teams. Governance attention centers on account provisioning, host-level access controls, and meeting recording policy to ensure consistent client interactions and internal collaboration through the embedded Cisco Webex Meetings instance.
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Collaboration | Collaboration |
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2018 | 2018 |
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Mercom Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2008 | 2008 |
In 2008 Mercom Corporation deployed Oracle NetSuite CRM, a CRM solution, to centralize customer records and standardize client engagement across its professional services operations. The implementation targeted customer-facing teams within a 120 employee, United States based firm with $15,000,000 in revenue, focusing on sales, marketing, and client services functions.
Configuration emphasized core CRM modules including contact management, opportunity and pipeline management, lead capture and qualification, activity logging, and forecasting. Workflow automation and role based access controls were configured to enforce consistent sales stages and approval paths, while customizable fields were used to model professional services engagements and account billing relationships.
Deployment used a consolidated cloud SaaS architecture for Oracle NetSuite CRM, sized to the company headcount and operational footprint. Governance instituted a central CRM administrator, formal data stewardship rules, and phased user onboarding and training to align sales and service processes with the new system.
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Mercom Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mercom Corporation
Apps Being Evaluated by Mercom Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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