Chicago, 60616-2332, IL,
United States
Mercy Hospital and Medical Center Technographics
Mercy Hospital and Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercy Hospital and Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1550 Mercy Hospital and Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercy Hospital and Medical Center has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2018, Adobe ColdFusion for Apps Development in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercy Hospital and Medical Center is running and its propensity to invest more and deepen its relationship with Cisco Systems , Adobe Systems , Webtrends or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercy Hospital and Medical Center revenues, which have grown to $328.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercy Hospital and Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercy Hospital and Medical Center Tech Stack and Enterprise Applications
Mercy Hospital and Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Mercy Hospital and Medical Center implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is used on the Mercy public website to provide web based join flows for scheduled sessions and ad hoc virtual meetings, supporting collaboration across an organization of 1,550 employees. The deployment supports clinical collaboration and administrative communications rather than a single isolated pilot.
The implementation leverages Cisco Webex Meetings core capabilities, including video conferencing, screen sharing, meeting recording, virtual meeting rooms, and web based join workflows that are typical of the Audio Video and Web Conferencing category. Governance and operational controls are aligned to healthcare workflows through access controls, meeting policy configuration, and scheduling workflows to manage clinical and administrative meeting use. Mercy Hospital and Medical Center Cisco Webex Meetings Audio Video and Web Conferencing addresses business functions in clinician collaboration and internal administrative coordination within the hospital environment.
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Mercy Hospital and Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Mercy Hospital and Medical Center deployed Adobe Experience Cloud for Customer Experience on its public website. The Adobe Experience Cloud deployment is anchored in the hospital website and serves as the primary platform for managing patient-facing digital experiences and web content.
Adobe Experience Cloud at Mercy Hospital and Medical Center is configured to cover standard Customer Experience capabilities, including web content management, experience analytics and audience personalization, consistent with typical web-focused deployments. The implementation is likely to include client-side analytics instrumentation and experience targeting to tailor content across digital pages, positioning Adobe Experience Cloud as the centralized toolset for authoring, delivering and optimizing web experiences.
Operational ownership is aligned to digital marketing and patient engagement functions, with governance centered on content authoring, approval workflows and analytics reporting to support clinical outreach and service lines. The deployment scope is web-first and cross-functional, integrating directly with the hospital website delivery layer to manage site content lifecycle and campaign execution.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Mercy Hospital and Medical Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe ColdFusion | Apps Development | PaaS | n/a | 2015 | 2015 |
In 2015, Mercy Hospital and Medical Center implemented Adobe ColdFusion. Adobe ColdFusion is deployed as part of the Apps Development stack to power the hospital's public website and related web properties. The platform acts as a server-side application runtime providing dynamic content generation, templating, session management, and hosting of web application logic for site pages and interactive web forms.
The implementation architecture centers on a ColdFusion application server layer operating behind web servers, delivering server-side scripting and application logic while exposing standard integration points to back-end systems and databases through common connectors and web services. Operational responsibility is held by central IT, with content updates and application code governed by established deployment workflows and change control for the public web estate. Mercy Hospital and Medical Center uses Adobe ColdFusion as the core Apps Development platform for its website application layer and web-enabled information services.
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Mercy Hospital and Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Mercy Hospital and Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mercy Hospital and Medical Center
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Apps Being Evaluated by Mercy Hospital and Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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