Limassol, CY-3105,
Cyprus
MeritKapital Technographics
MeritKapital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MeritKapital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 MeritKapital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MeritKapital has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016, Intuit Mailchimp for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MeritKapital is running and its propensity to invest more and deepen its relationship with TeamSupport , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MeritKapital revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MeritKapital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MeritKapital Tech Stack and Enterprise Applications
MeritKapital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, MeritKapital implemented TeamSupport SnapEngage on their website. The TeamSupport SnapEngage deployment is a Chatbots and Conversational AI implementation providing a web-embedded chat interface for customer engagement and lead capture for the Cyprus-based professional services firm. The implementation targets customer support and sales-facing functions and is operated by MeritKapital's compact support and client services teams across their corporate site.
Configuration emphasized conversational routing, scripted response libraries, and session handoff workflows typical of Chatbots and Conversational AI platforms, with the chat widget embedded in site pages to engage visitors. Operational governance consists of agent assignment rules, standardized response templates, and retention of chat transcripts to align TeamSupport SnapEngage with MeritKapital's client service workflows. Administrative control and monitoring are centralized within the company, using built-in conversational reporting to track engagement and agent activity.
|
MeritKapital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, MeritKapital implemented Microsoft 365 to provide Collaboration capabilities across the organization. The Cyprus professional services firm of 36 employees and approximately 5 million in revenue adopted Microsoft 365 and is using Microsoft 365 on their website as part of a cloud-hosted productivity tenant. The deployment centralized productivity tooling and identity into a single Microsoft 365 tenant to support internal and client-facing collaboration workflows.
The Microsoft 365 configuration emphasized core Collaboration modules, including Exchange Online for email, SharePoint Online and OneDrive for document storage and collaboration, Teams for chat and meetings, and Azure Active Directory for identity and access control. Operational coverage was company-wide, focused on supporting service delivery and internal operations with mailbox provisioning, SharePoint site structure, and team workspace configuration. Governance centered on tenant-level administration and permission management, with user provisioning and site permissions managed by an administrative lead, aligning MeritKapital Microsoft 365 Collaboration with the firm s business functions for internal collaboration and client communication.
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MeritKapital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, MeritKapital implemented Intuit Mailchimp as its Marketing Automation platform. MeritKapital uses Intuit Mailchimp as its Marketing Automation solution to support email marketing and on-site lead capture, with the application embedded on the company website to drive signup forms, newsletter distribution, and campaign delivery.
The implementation focuses on core Marketing Automation capabilities, including template-based campaign management, audience and list management, segmentation, and basic automated workflows such as welcome series and subscription confirmations. Operational scope is concentrated within marketing and client services at MeritKapital's Cyprus office, and governance centers on centralized subscriber list management, website consent capture and unsubscribe handling, plus routine list hygiene processes to maintain campaign deliverability.
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MeritKapital Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Trading Platform | Investment Management |
|
2012 | 2012 |
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MeritKapital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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MeritKapital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at MeritKapital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MeritKapital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-31 | MeritKapital | Evaluated | London Stock Exchange Group | LSEG Refinitiv World Check | AML, Fraud and Compliance | TRM |