Metalworks Corporation
155 New Huntington Rd,
Woodbridge, L4H 3R6, ON,
Canada
Woodbridge, L4H 3R6, ON,
Canada
1 905-265-0999
Construction and Real Estate
Metalworks Corporation Technographics
Metalworks Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metalworks Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Metalworks Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metalworks Corporation has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metalworks Corporation is running and its propensity to invest more and deepen its relationship with Rocket.chat , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metalworks Corporation revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metalworks Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metalworks Corporation Tech Stack and Enterprise Applications
Metalworks Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Metalworks Corporation deployed Rocket.chat as a Chatbots and Conversational AI solution on its website. The deployment embeds Rocket.chat's web messaging widget into customer facing pages to provide real time conversational engagement and basic automated responses. The implementation aligns with the needs of a 20 person construction and real estate firm in Canada and is scoped primarily to external customer interaction and lead capture on the corporate site.
Configuration leverages core Rocket.chat capabilities including live chat for site visitors, channel based messaging for internal handling, the Rocket.chat admin console for user and role management, message history and transcript capture, and canned replies for common inquiries. The implementation uses simple conversational flows and bot hooks to triage inbound questions and route conversations to assigned internal accounts. Standard moderation controls and message retention policies were configured to manage customer interactions and record keeping.
Operational coverage centers on customer service and sales inquiry handling, with administrative staff and site managers acting as primary agents. Governance was established through admin roles, channel policies, and escalation workflows to manage who answers external queries and how transcripts are handled. Rocket.chat is used as the Cloud messaging and conversational interface on the Metalworks Corporation website, connecting the Chatbots and Conversational AI application to front line business functions without named third party integrations.
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Metalworks Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Metalworks Corporation implemented Cisco Webex Meetings. Cisco Webex Meetings is used to provide Audio Video and Web Conferencing capabilities for internal collaboration and client-facing sessions.
The deployment is surfaced on Metalworks Corporation’s website, enabling externally bookable conference sessions and one-click join links on public pages. Functional capabilities in use include scheduled and ad hoc video meetings, host controls and participant management, screen and content sharing, and meeting recording consistent with Audio Video and Web Conferencing platforms. Configuration reflects a site-level host account model appropriate for a 20-person organization, with centralized administration of user seats and meeting policies.
Operational coverage encompasses company-wide collaboration across sales, project coordination, and client demos, with the Cisco Webex Meetings deployment providing a public access layer for external participants. Governance is applied through centralized administrative settings on the Cisco Webex Meetings tenant, enforcing meeting security and scheduling rules at the account level.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Metalworks Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020 Metalworks Corporation implemented Algolia Search on its public website, deploying Algolia Search as the site level search engine within the Application, Web and Enterprise Search category. The implementation is focused on customer facing site search for a 20 person construction and real estate firm, consolidating searchable content such as project pages, service descriptions, and contact resources into a single host search service.
The Algolia Search deployment leverages standard cloud hosted search APIs and front end search UI components, with configuration work around indexing strategies, relevance tuning, autocomplete, typo tolerance, synonyms, and faceted filtering to support discovery workflows. Implementation details include building and maintaining searchable indices, mapping site content fields to index attributes, and implementing client side search widgets to surface results and suggestion lists.
Integration scope centers on the corporate website front end, aligning Algolia Search with the site content inventory and CMS driven pages rather than back office systems. Operational coverage is limited to the public website and impacts marketing and customer inquiry workflows by improving how visitors locate services and project information.
Governance is oriented to lightweight site operations, with content owners and the web team responsible for index refresh cadence and relevance adjustments, and technical ownership retained by the internal web developer or small IT function. The narrative reflects a compact SaaS search implementation appropriate for a small business, using Algolia Search to centralize site search capability within the Application, Web and Enterprise Search category.
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Metalworks Corporation SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Metalworks Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Metalworks Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Metalworks Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Metalworks Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Metalworks Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metalworks Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metalworks Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metalworks Corporation Technographics
Metalworks Corporation is a Construction and Real Estate organization based in Canada,
with around 20 employees and annual revenues of $2.0 million.
Metalworks Corporation operates a diverse technology stack with applications such as
Rocket.chat, Cisco Webex Meetings and Algolia Search,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Metalworks Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rocket.chat, Cisco Systems and Algolia.
Metalworks Corporation recently adopted applications including
Slack Connect in 2023, NetStock Demand Planning in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metalworks Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metalworks Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metalworks Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.