MetLife Mexico
1457 Insurgentes Sur Avenue,
Mexico City, 03920,
Mexico
Mexico City, 03920,
Mexico
52 55 5328 9000
Insurance
MetLife Mexico Technographics
MetLife Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetLife Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4628 MetLife Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetLife Mexico has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2019, Oracle Cloud HCM Benefits for Benefits Administration in 2018, Oracle Analytics Cloud for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetLife Mexico is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetLife Mexico revenues, which have grown to $946.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetLife Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetLife Mexico Tech Stack and Enterprise Applications
MetLife Mexico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 MetLife Mexico implemented SAP ERP ECC 6.0 to support core finance and commission accounting as part of its ERP Financial footprint. The project surfaced alongside a new SaaS Agent Commission System, SAP COMMISSIONS, creating a combined on-premises and cloud application landscape.
The SAP ERP ECC 6.0 deployment focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and commission accounting workflows. Configuration work emphasized invoice and payment processing, financial posting rules, and commission accruals to align agent commission transactions with enterprise financial controls.
Technical integration centered on migrating and replatforming transactional interfaces and layouts from an AS/400 environment running DB2 on POWER8 into the SAP environment, with development artifacts authored in RPGLE, COBOL, and SQLRPG and change control performed through ALDON. The implementation integrated SAP COMMISSIONS with SAP ERP ECC 6.0 via interface adapters and custom data mappings, and the team provided integration support during system integration testing and QA cycles.
Operational scope covered finance, commission operations, and IT development and test teams, with a technical lead and a MetLife Data Analyst Programmer responsible for development and implementation tasks. Governance relied on structured development, SIT testing, and QA support to validate interfaces and transactional flows between AS/400 sources, SAP ERP ECC 6.0, and the SaaS commission system.
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MetLife Mexico HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, MetLife Mexico implemented Oracle Cloud HCM Benefits as part of a wider Oracle Cloud HCM deployment. The cloud-hosted Oracle Cloud HCM Benefits implementation was delivered within MetLife’s global HR program that spans 45 countries and more than 55,000 employees, supporting payroll runs that process over 6 billion dollars across four subsidiary entities.
The work focused on the Benefits Administration function using Oracle Cloud HCM Benefits, with configuration to support enrollment flows, open enrollment, and benefits data alignment with payroll and compliance processes. Functional capabilities were managed in tandem with Payroll, Tax, Time & Labor, Absence, bonus processing and W2 generation to ensure benefits data reconciled with payroll and tax workflows.
Technical and operational governance relied on an Agile and DevOps operating model, with automation and standardized procedures introduced to stabilize benefits and payroll operations. Program governance included product owners, functional analysts, developers and production operations organized in a matrixed remote team model exceeding 100 people, and program budgets in the 10 to 30 million dollar range were reported for related HRIT activities.
Rollout and sustainment emphasized operational stability and acquisition and divestiture readiness, with HRIT leadership supporting 18 acquisition or divestiture events and ongoing management of benefits, payroll, tax and absence processes. Oracle Cloud HCM Benefits serves as the central Benefits Administration application in MetLife Mexico’s HR landscape and was instrumented for lifecycle governance, automation and cross-module reconciliation.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2017 | 2017 |
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MetLife Mexico Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, MetLife Mexico implemented Oracle Analytics Cloud to centralize financial reporting and planning across its Mexico finance organization. Oracle Analytics Cloud was deployed as an Analytics and BI platform to support the Financial Planning function and to provide a single environment for finance reporting, visualization, and ad hoc analysis.
The implementation emphasized semantic layer development, data modeling, interactive dashboards, scheduled report distribution, and self service analytics capabilities. Configuration work targeted finance-specific reports and templates, including Direct & Allocations, Closing reports for each area, Proforma reports, Profit and Legacy reports, Reinvest capitalization and amortization reports, and HeadCount reports used by budget owners and area controllers.
Oracle Analytics Cloud operated alongside Qlik Sense in the reporting landscape, with finance users leveraging both platforms for budget alignment analyses and for assembling the 2024-2026 business plan. Operational scope centered on the Financial Planning team and area-level budget managers who used the platform to analyze each area’s expenses versus budget, update databases for recurring reports, and manage consolidated budget communications.
Governance focused on establishing centralized reporting models, access controls, and standardized report templates to streamline distribution and ownership across finance teams. Workflow changes included consolidating recurring financial reporting into scheduled Oracle Analytics Cloud deliveries and enabling self service ad hoc analysis for finance analysts and business partners.
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MetLife Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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MetLife Mexico Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2010 | 2010 |
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MetLife Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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MetLife Mexico Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2019 | 2019 |
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MetLife Mexico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2018 | 2018 |
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MetLife Mexico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2022 | 2022 |
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MetLife Mexico CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MetLife Mexico
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MetLife Mexico Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MetLife Mexico IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MetLife Mexico digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MetLife Mexico Technographics
MetLife Mexico is a Insurance organization based in Mexico,
with around 4628 employees and annual revenues of $946.0 million.
MetLife Mexico operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Oracle Cloud HCM Benefits and Oracle Analytics Cloud,
covering areas like ERP Financial, Benefits Administration and Analytics and BI.
MetLife Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
MetLife Mexico recently adopted applications including
IBM i in 2022, IBM Power Systems in 2022 and IBM Db2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MetLife Mexico’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MetLife Mexico’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MetLife Mexico technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.