Metro Bank
One Southampton Row,
London, WC1B 5HA,
United Kingdom
London, WC1B 5HA,
United Kingdom
44 34 5080-8500
Banking and Financial Services
Metro Bank Technographics
Metro Bank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metro Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4040 Metro Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metro Bank has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Avature ATS for Applicant Tracking System in 2015, Temenos T24 for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metro Bank is running and its propensity to invest more and deepen its relationship with Oracle , SAP , TSYS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metro Bank revenues, which have grown to $669.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metro Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metro Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Metro Bank implemented Oracle Cloud ERP to consolidate core financial management under the ERP Financial category. The deployment targeted centralized accounts and transaction processing to support the bank's retail and commercial finance functions, maintaining Oracle Cloud ERP as the transactional backbone while separating analytics and reporting workloads.
Oracle Cloud ERP was configured to deliver standard financial modules including general ledger, accounts payable, accounts receivable and transaction processing, enabling centralized financial workflows and controls. Analytics and self-service reporting were executed with Microsoft Power Platform and Azure data services, using Microsoft Power BI to remove reporting load from the transactional system and reduce dependence on IT developers for ad hoc reports. Operational governance assigned joint accountability to finance and IT for data services and report delivery, with the bank's Microsoft Power Platform delivery lead driving process optimization and data orchestration between Oracle Cloud ERP and the Azure analytics layer.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Metro Bank implemented Avature ATS to centralize and scale recruitment as the bank expanded its retail footprint. Avature ATS is an Applicant Tracking System configured as a single, centralized people data platform to support requisition management, candidate experience, and analytics across the organization.
The implementation emphasized configurable workflows, automation, and analytics. Functional capabilities deployed included automated candidate response workflows, configurable short list workflows to surface diverse candidate pools, parsing to support anonymized CV handling, unique trackable links for source attribution, role level dashboards, and reporting templates that can be reconfigured by business users.
Operational coverage extended across Metro Bank’s recruitment lifecycle from assessment centers through onboarding and internal mobility. The Avature ATS was integrated with chat bot capabilities and workflow triggers that prompt hiring managers to take employer brand actions, it supported a shortened internal candidate application flow that updates employee profiles in the people data platform, and it orchestrated two day onboarding programs delivered at assessment centers named The M Factor.
Governance changes centered on centralized requisition management and self service analytics. Hiring was centralized with a one platform approach that enforces a single requisition workflow, one click D&I footnote insertion to job ads, an embedded internal mobility step to indicate short list readiness, and role specific dashboards that put data ownership with recruiters while sharing KPIs up to the executive board and to finance through reconfigurable reports.
Explicit outcomes stated from the Avature ATS deployment include maintaining a 100 percent applicant response rate, processing roughly 75,000 applicants and hiring over 2,000 people in 2018 through the platform, and saving recruiters about three hours per week via reporting efficiencies. Metro Bank continues to use Avature ATS functionality to pursue goals such as reducing agency reliance and testing anonymized CV workflows to mitigate bias.
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Employee Engagement | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Metro Bank implemented Temenos T24 as its Core Banking application. Temenos T24 is used for the capture, processing and reporting of static, dynamic and transactional bank and customer information and provides integration interfaces to customer-facing channels including Internet Banking, ATM and POS networks, IVR platforms and external payment gateways.
The complete Temenos T24 application stack runs from two Rackspace Data Centres identified as Lon-1 and Lon-3, which are physically separated and connected across a wide area network using MPLS. Metro Bank Stores reach the data centres through varied connectivity methods, with traffic routed by Local Traffic Managers and filtered through dedicated firewalls, and the runtime estate spans Linux and Windows hosts on VMWare and cloud compute instances.
The implementation footprint includes middleware and ancillary components such as IBM Integration Bus IIB, TCIB and Mteller, plus database tiers on Oracle and SQL Server using PL SQL constructs. Infrastructure and delivery toolchains in the environment include AWS services such as EC2 and EKS alongside Azure and AKS, containerization with Docker, orchestration by Kubernetes, infrastructure provisioning with Terraform and configuration management with Puppet and Ansible, and CI CD pipelines using Jenkins, Maven and Azure DevOps, all integrated with GIT source control.
Operational coverage centers on retail branch operations, payments and channel routing, transaction processing and customer account management, with platform engineering responsibilities for security configuration, secure design patterns and DevOps practices. Governance practices emphasize configuration management, CI CD driven deployments and container cluster maintenance under platform engineering oversight, supporting continuous delivery and operational support models for the Temenos T24 Core Banking application.
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Debt Collection and Recovery | ERP Services and Operations |
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2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2025 | 2026 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Center, Customer Experience | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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AML, Fraud and Compliance | TRM |
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2016 | 2017 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2016 | 2016 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2016 | 2016 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Metro Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Metro Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metro Bank Technographics
Metro Bank is a Banking and Financial Services organization based in United Kingdom,
with around 4040 employees and annual revenues of $669.0 million.
Metro Bank operates a diverse technology stack with applications such as
Oracle Cloud ERP, Avature ATS and Temenos T24,
covering areas like ERP Financial, Applicant Tracking System and Core Banking.
Metro Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avature and Temenos.
Metro Bank recently adopted applications including
Experian Ascend Technology in 2025, nCino Identity Verification in 2024 and TSYS TS1 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metro Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metro Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metro Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.