London, SW1A 2JL,
United Kingdom
Metropolitan Police Service (MPS) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Police Service (MPS) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 43571 Metropolitan Police Service (MPS) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Police Service (MPS) has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Oleeo ATS for Applicant Tracking System in 2020, Axon Evidence for Case Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Police Service (MPS) is running and its propensity to invest more and deepen its relationship with Oracle , Barclaycard , Oleeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Police Service (MPS) revenues, which have grown to $4.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Police Service (MPS) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Metropolitan Police Service implemented Oracle E-Business Suite to deliver core ERP Financial capabilities for Corporate Services and the Business Support Services Intelligent Client Function. The deployment provided a single, enterprise-grade application footprint to support transactional finance and to align finance, procurement and HR related accounting across the organisation.
Oracle E-Business Suite was configured to cover Finance, Procurement, HR and Payroll functional modules, with emphasis on master data management and data quality controls for enterprise-wide financial and personnel master records. The implementation included multi-dimensional reporting enablement and business intelligence workflows consistent with ERP Financial platforms, with specialist reporting tools such as OBIEE referenced for analytics and multi-dimensional reporting.
Integrations focused on the interdependencies between Oracle E-Business Suite modules and existing back office support systems, designed to provide end to end data flows between HR, Payroll, Finance and Procurement. Operational coverage targeted Corporate Services and key business customers including HR, Finance and Commercial Services, with the Intelligent Client Function positioned to manage supplier interfaces and ensure data and reporting continuity across the outsourced service model.
Governance was structured under the BSS Intelligent Client Function with responsibilities for performance management and optimisation of the outsourcing contract, change management of service and technology related changes, business change and financial and contract management, technical service management and data and reporting management. Controls and processes emphasised data protection and standards awareness, master data stewardship, ITIL aligned service management and formal change and release practices to support ongoing reporting and data quality obligations.
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oleeo | Legacy | Oleeo ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Metropolitan Police Service (MPS) deployed Oleeo ATS as its Applicant Tracking System on the public careers website to support external recruitment for policing and civilian roles in the United Kingdom. The implementation positions Oleeo ATS as the primary candidate intake and vacancy publication engine for the MPS careers portal, handling job posting and application capture directly from the public site.
Oleeo ATS was configured to support standard Applicant Tracking System capabilities, including branded career site integration, configurable application forms, candidate profile management, staged recruitment pipelines, and automated candidate communications. The deployment emphasized configurable workflows for screening and shortlisting, interview scheduling, and role based access controls for hiring managers and recruiters.
Operational coverage focuses on the Metropolitan Police Service recruitment function and its associated hiring managers and recruitment teams, driving end to end application processing from public vacancy listing to candidate selection stages. The solution is integrated with the MPS public careers website for direct application intake and serves as the central source of candidate data for external recruitment campaigns.
Governance was organized around standardized hiring workflows and audit trails to meet public sector recruitment requirements, with permissions and approval steps defined for recruiter and hiring manager roles. The implementation concentrated on consistent candidate data handling and process orchestration across MPS recruitment activities, using Oleeo ATS to centralize applicant tracking and compliance oriented record keeping.
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Axon | Legacy | Axon Evidence | Case Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, the Metropolitan Police Service (MPS) implemented Axon Evidence as part of its Case Management for digital evidence handling and sharing with prosecutorial partners. The deployment centers on governing body-worn video ingestion and linking evidentiary media directly into investigative case files.
Axon Evidence provides clip truncation, simple redaction, metadata tagging, access permission controls and click-share playback to support evidence preparation and disclosure workflows. Officers use Axon Evidence to tag and prepare footage, set granular view and download permissions, and perform basic redaction and clip editing as part of routine case assembly for Crown Prosecution Service review.
The implementation integrates Axon Evidence with the MPS digital case file system COPA and leverages Microsoft Azure Cloud for secure storage, housing approximately 240TB of BWV captured across more than 22,000 Axon cameras. The MPS uses Evidence.com functionality to transmit evidence directly to the Crown Prosecution Service, sharing over 5,500 clips per month through secure, auditable links.
Governance and operational controls include role based access, detailed audit trails and digital sharing workflows that replace physical disc delivery processes previously used by officers. The solution supports compliance objectives noted by the MPS accreditation with the Surveillance Camera Commissioner and is described by MPS staff as enabling more secure, efficient evidence sharing to accelerate criminal justice workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2008 | 2008 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2018 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2014 | 2014 |
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PR and Media Communication | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2008 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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