Miami, 33142, FL,
United States
Miami International Airport Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Miami International Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37000 Miami International Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miami International Airport has purchased the following applications: Amadeus PROPworks for Subscription and Recurring Billing in 2015, Sita Smart Path for Airport Management in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miami International Airport is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , SITA , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miami International Airport revenues, which have grown to $118.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miami International Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus PROPworks | Subscription and Recurring Billing | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Miami International Airport implemented an upgrade to Amadeus PROPworks with AirIT/Amadeus support, deploying Amadeus PROPworks to address property, lease and revenue management requirements. Apps Category .
The engagement upgraded the core PROPworks platform from v6.1 to v8.1 and explicitly modernized property and lease modules, revenue and billing modules, and carrier activity tracking components as documented in project materials. The implementation included configuration of billing workflows and revenue handling aligned to airport finance processes, and the project materials note AOIS interfaces were part of the upgrade scope.
Operational scope targeted airport finance and non-aeronautical revenue management within the Miami region, with rollout activities coordinated between Miami International Airport teams and AirIT/Amadeus. Governance emphasized module-level configuration and interface stabilization, focusing on property, lease and billing operational workflows and carrier activity tracking for ongoing revenue operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SITA | Legacy | Sita Smart Path | Airport Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Miami International Airport deployed Sita Smart Path in an Airport Management implementation to introduce biometric boarding at international departure gates. The deployment was announced by SITA in February 2019 and initial camera based biometric boarding went live immediately for launch flights in partnership with U.S. Customs and Border Protection and launch airline Lufthansa.
Sita Smart Path was configured to operate as a camera based boarding and facial recognition identity verification layer at selected international gates, reducing the need for manual document checks. Functional capabilities implemented included automated identity capture and matching at the gate, camera integration for boarding flows, and gate level orchestration to replace manual identity verification steps.
Operational integrations and coverage were focused on international departures, with operational connectivity established with CBP processes and the launch airline Lufthansa to enable boarding workflows for designated flights. The rollout targeted gate operations and passenger processing teams, aligning Sita Smart Path with existing departure control and airline boarding routines for the launch flights.
Governance for the deployment was managed through the CBP partnership and airline coordination, with a phased rollout model and plans to extend biometric boarding to additional carriers. Reported outcomes from the deployment included a reduction in document checks and shorter boarding times for flights using the Sita Smart Path biometric boarding solution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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License Plate Recognition | Physical Security |
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2021 | 2021 |
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