Michaels Stores
3939 W. John Carpenter Freeway,
Irving, 75063, TX,
United States
Irving, 75063, TX,
United States
1 800-642-4235
Retail
Michaels Stores Technographics
Michaels Stores Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michaels Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Michaels Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michaels Stores has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, Workday Absence Management for Absence and Leave Management in 2015, Infor CloudSuite Industrial (Syteline) for Manufacturing ERP in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michaels Stores is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michaels Stores revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michaels Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michaels Stores Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, Michaels Stores implemented Oracle E-Business Suite to establish a centralized ERP Financial platform for its corporate finance organization across the United States. Michaels Stores, a US retail chain with approximately 40,000 employees and $5 billion in revenue, configured Oracle E-Business Suite to consolidate core financial processing and control activities within a single application stack.
The Oracle E-Business Suite deployment emphasized ERP Financial capabilities, with deployments and configurations aligned to standard financial modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management. Configuration work focused on retail finance workflows including period close orchestration, intercompany accounting, tax and statutory reporting setups, and financial controls typical of an enterprise ERP Financial implementation.
Operational coverage centered on corporate finance and store accounting functions, with the application serving as the transactional and reporting backbone for Michaels Stores finance teams. The implementation was structured to support typical finance roles and workflows, including accounting, treasury operations, accounts payable processing, and receivables management, consistent with the ERP Financial category.
Governance and operational ownership included Oracle Application DBA responsibilities for the existing 11i environment and planning for an upcoming upgrade to R12. DBA duties documented for the engagement included environment provisioning, patch management, schema maintenance, customization support, performance tuning, and upgrade sequencing to R12, supporting configuration stabilization and controlled rollout of the Oracle E-Business Suite ERP Financial environment.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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Expense Management | ERP Financial Management |
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2014 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Tax Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle E-Business Suite HRMS | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2016 |
In 2015 Michaels Stores implemented Workday Absence Management as part of a company-wide Workday HCM deployment that replaced Oracle E-Business Suite HRMS. The rollout encompassed HR, Recruiting, Benefits, Compensation, Absence and Time Tracking, and Payroll, and included implementation of Workday Absence Management within the Absence and Leave Management category, covering payroll operations that pay more than 55,000 employees across seven legal entities in the United States and Canada.
As Payroll Lead, Testing Lead, and Data Conversion Lead the implementation included detailed functional configuration across payroll and absence workflows, and configuration of local payroll tax accounts for over 1,000 US localities. The project team configured more than 800 account posting rules for payroll general ledger entries and developed extensive reporting, authoring over 400 custom reports across ADP payroll systems, Oracle HRMS, and Workday. Testing and validation were rigorous, with more than 500 test scenarios developed and 215 personally executed to validate absence, time, and payroll interfaces.
Data conversion and integrations were central to the program, converting payroll data and history from three distinct ADP payroll systems into Workday for more than 90,000 employees in the United States and Canada. Specifications were produced for 18 vendor and internal system integrations to link Workday Absence Management with time tracking, payroll posting, and downstream financial systems. The implementation leveraged the cloud-based Workday HCM platform to centralize absence and leave policy configuration with payroll and benefits processing.
Governance changes included designing new processes and Sarbanes-Oxley controls with internal and external auditors to ensure completeness and accuracy of payroll and absence records. Milestone delivery focused on staged testing, data reconciliation, and go-live readiness across the affected business functions of HR, payroll, benefits, and finance.
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Compensation Management | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2014 | 2014 |
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Employee Experience, Employee Engagement | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2016 |
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Workforce Analytics, Talent Sourcing | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Industrial (Syteline) | Manufacturing ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Michaels Stores deployed Infor CloudSuite Industrial (Syteline) as its Manufacturing ERP. The implementation established Infor CloudSuite Industrial (Syteline) as the core platform to manage manufacturing operations, production planning, and inventory control across the company's product fabrication processes.
The deployment focused on standard Manufacturing ERP functional modules such as material requirements planning, bill of materials and routings, shop floor control, production scheduling, and inventory management. The architecture followed the CloudSuite Industrial model with a cloud-hosted application stack and modular configuration to support configurable workflows, production event tracking, and transactional manufacturing data capture.
Operational ownership centered on manufacturing, supply chain, operations, and IT teams, with governance structured to centralize master data for parts and bills of materials and to enforce process controls for production and quality workflows. Rollout emphasized phased module activation and configuration governance to align production planning and shop floor execution with corporate inventory processes.
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Retail Management | ERP Services and Operations |
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2009 | 2010 |
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Retail Management | ERP Services and Operations |
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2009 | 2010 |
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Travel Management | ERP Services and Operations |
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2014 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2010 | 2010 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2010 | 2010 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Michaels Stores
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Michaels Stores Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Michaels Stores Technographics
Michaels Stores is a Retail organization based in United States,
with around 40000 employees and annual revenues of $5.00 billion.
Michaels Stores operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Absence Management and Infor CloudSuite Industrial (Syteline),
covering areas like ERP Financial, Absence and Leave Management and Manufacturing ERP.
Michaels Stores has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Infor.
Michaels Stores recently adopted applications including
Alkira Platform in 2025, Salesforce Sales Cloud in 2021 and Akamai mPulse in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michaels Stores’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michaels Stores’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michaels Stores technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.