Colchester, CO5 8NA,
United Kingdom
Micro Scooters Technographics
Micro Scooters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Micro Scooters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Micro Scooters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Micro Scooters has purchased the following applications: Amazon Pay for Payment Processing in 2017, LiveChat for Chatbots and Conversational AI in 2016, Visa CardinalCommerce for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micro Scooters is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Klarna , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micro Scooters revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micro Scooters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Micro Scooters Tech Stack and Enterprise Applications
Micro Scooters ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Micro Scooters implemented Amazon Pay on their website. Micro Scooters implemented Amazon Pay in the Payment Processing category to handle ecommerce payments and to streamline online retail payment authorization and customer payment flows.
The deployment embedded Amazon Pay buttons and express checkout flows into the ecommerce checkout and customer account areas, configuring payment acceptance, tokenization, and authorization workflows that are typical for Payment Processing solutions. Operational scope covered online sales and customer support processes, with payment capture configured to align with order management and finance reconciliation activities and with merchant settlement and fraud handling settings established as part of payment governance. Amazon Pay is the site level payment application used to process consumer payments on the Micro Scooters website.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Micro Scooters AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Micro Scooters implemented LiveChat on their website, deploying the Chatbots and Conversational AI solution to support on-site customer service and e-commerce engagement. The LiveChat implementation uses a web-embedded chat widget provided by LiveChat, Inc., aligning with cloud-hosted SaaS chat architecture to enable real-time messaging between site visitors and support agents.
Configuration focused on conversation handling and agent workflows, using LiveChat features commonly applied in the Chatbots and Conversational AI category such as the web chat widget, canned responses, session transcripts, visitor context and routing to small support teams. For a 40-employee consumer packaged goods retailer, emphasis was placed on agent routing, offline message capture and conversation logging to support front-line customer support and order inquiry workflows.
Operational coverage is the Micro Scooters corporate website serving customers in the United Kingdom, with the implementation tied to customer service, order support and pre-sales inquiry functions. Governance and rollout were executed at the team level through agent access controls and chat workflow configuration, with the LiveChat widget enabled site-wide to centralize on-site conversational support.
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Micro Scooters eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
In 2021 Micro Scooters implemented Visa CardinalCommerce on its website. Visa CardinalCommerce is deployed as an eCommerce Fraud Protection capability to secure online card transactions and to provide payment authentication and risk-based decisioning within the checkout flow. The implementation is embedded in the customer-facing checkout and payment pages to surface authentication challenges and signals during payment authorization.
The deployment uses 3D Secure authentication, challenge handling, and device and session signal collection to support dynamic risk assessments, with Visa CardinalCommerce orchestrating authentication interactions during transaction processing. Integration points are focused on the online checkout and payment authentication flow and the merchant payment processing infrastructure, and the rollout affects the ecommerce, payments, and customer service functions. Operational governance established authentication failure handling and manual review workflows to align fraud response with merchant risk operations.
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Micro Scooters SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Micro Scooters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Engagement, Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Micro Scooters ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Micro Scooters PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Micro Scooters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Micro Scooters CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Micro Scooters
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Micro Scooters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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