MicroSourcing
17th and 18th Flr, Picadilly Star Bldg. 4th Avenue corner 27th St. Bonifacio Global City Taguig,
Manila, x,
Philippines
Manila, x,
Philippines
63 2 34371000
Professional Services
MicroSourcing Technographics
MicroSourcing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MicroSourcing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 MicroSourcing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MicroSourcing has purchased the following applications: FileFinder Anywhere for Applicant Tracking System, Candidate Relationship Management in 2014, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MicroSourcing is running and its propensity to invest more and deepen its relationship with Dillistone Systems , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MicroSourcing revenues, which have grown to $88.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MicroSourcing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MicroSourcing Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dillistone Systems | Legacy | FileFinder Anywhere | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2014 | 2014 |
In 2014, MicroSourcing implemented FileFinder Anywhere for Applicant Tracking System,Candidate Relationship Management to centralize recruitment and administrative functions. The deployment focused on sourcing potential candidates for MicroSourcing clients in the United States and Asia, embedding the FileFinder Anywhere application into the firm's recruiting workflows and candidate lifecycle management.
Configuration work for FileFinder Anywhere included resume parsing and candidate profiling, automated ranking and prioritization driven by incorporated background check and research workflows, and enrichment of contact information to produce active outreach lists. The implementation captured general to direct profiling steps, defined candidate lifecycle statuses, and enabled recruiters to refresh status and append qualitative feedback directly in FileFinder Anywhere.
Operational integrations and coverage included interview scheduling and coordination using Skype as the interview conduit, with FileFinder Anywhere acting as the system of record for interview appointments and recruiter notes. The system supported recruiting teams and hiring managers across administrative and sourcing functions, aligning candidate sourcing for client engagements in US and Asia.
Governance and day to day workflow changes centered on standardized status updates, manager feedback loops, and structured candidate progression tasks within FileFinder Anywhere. Recruiters used the application to parse resumes, validate contact data, prioritize matches, set up Skype interviews with managers, and maintain an auditable candidate history in the Applicant Tracking System,Candidate Relationship Management instance.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, MicroSourcing implemented Hubspot Live Chat as a Chatbots and Conversational AI capability on its public website to support customer engagement across sales, marketing, and client services. The Hubspot Live Chat deployment is positioned as the primary web chat channel for inbound inquiries and lead capture, running as an embedded Live Chat widget delivered through the HubSpot platform.
The implementation leveraged core conversational modules typical for Chatbots and Conversational AI, including configurable chatflows for automated responses, prebuilt canned replies and templates, lead capture forms inside chat interactions, and live agent handoff workflows. Configuration focused on session routing rules and scripted bot paths to qualify contacts before escalation, while conversation transcripts and chat metadata were preserved for follow up and reporting.
Operationally the Hubspot Live Chat instance is scoped to the corporate website and supports customer facing touchpoints for client acquisition and support intake. No external system integrators are specified in source documentation, and the deployment details indicate use of Hubspot Live Chat as a SaaS embedded widget rather than on premise infrastructure.
Governance and process adjustments included establishing ownership for chat routing and escalation across support and sales teams, standardizing canned responses and escalation criteria, and aligning chat scripts with existing knowledge resources. The narrative centers on Hubspot Live Chat, the Chatbots and Conversational AI category, and MicroSourcing as the company implementing the application for customer engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, MicroSourcing implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate email, document collaboration, calendaring, and video conferencing. Public site source references confirm the use of Google Workspace (Formerly Google G-Suite) as part of the company’s external footprint.
The implementation centers on core Google Workspace capabilities, including Gmail for messaging, Google Drive for centralized file storage, Docs, Sheets and Slides for real-time document collaboration, Google Calendar for scheduling, and Google Meet for virtual meetings. Administrative and governance features are surfaced through the Google Admin console, with standard controls for user and group management, sharing settings, and mobile device management.
Operationally the deployment is organized as a cloud-hosted SaaS Collaboration environment supporting internal communication and teamwork across client delivery and corporate functions. Configuration emphasis is on identity and access controls, group provisioning and shared drive structures to enable collaborative workflows while maintaining centralized administration.
Governance is implemented via the Google Workspace administration layer, using domain-level account provisioning, group-based sharing policies, and retention controls consistent with Google Vault capabilities. Ongoing administration and policy enforcement are handled through the Admin console, aligning collaboration controls with corporate IT governance and user provisioning processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MicroSourcing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MicroSourcing Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MicroSourcing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MicroSourcing digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD MicroSourcing Technographics
MicroSourcing is a Professional Services organization based in Philippines,
with around 4000 employees and annual revenues of $88.0 million.
MicroSourcing operates a diverse technology stack with applications such as
FileFinder Anywhere, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
MicroSourcing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Dillistone Systems, HubSpot and Google.
MicroSourcing recently adopted applications including
6sense Account Engagement Platform in 2024, HubSpot CMS in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MicroSourcing’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MicroSourcing’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MicroSourcing technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.