Harrisburg, 17110, PA,
United States
Mid Penn Bank Technographics
Mid Penn Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mid Penn Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 590 Mid Penn Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mid Penn Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Premier Bank Platform for Core Banking in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mid Penn Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mid Penn Bank revenues, which have grown to $169.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mid Penn Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mid Penn Bank Tech Stack and Enterprise Applications
Mid Penn Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Mid Penn Bank deployed Fiserv Dovetail as its Payment Processing solution on its website. The implementation places Fiserv Dovetail at the center of online payment acceptance for the bank, supporting public facing checkout and customer-initiated payment flows on midpennbank.com.
Configuration work emphasized Payment Processing capabilities typical for a bank facing consumers, including payment gateway handling, tokenization for card credentials, transaction routing and reconciliation workflows. Fiserv Dovetail was configured to operate as the website level payment engine, with implementation artifacts aligned to hosted checkout and API based integration models commonly used to surface payment functionality on corporate websites.
Operational ownership for the deployment sits with payments operations and compliance functions, with governance focused on payment lifecycle controls and transaction monitoring. The project impacted retail customer channels and online payments processes, and the technical footprint is concentrated on the bank website where Fiserv Dovetail handles transaction acceptance and downstream settlement orchestration.
|
Mid Penn Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Mid Penn Bank implemented Fiserv Premier Bank Platform as its Core Banking solution. The deployment targeted branch-facing banking operations and backend employee lifecycle processes, with an emphasis on teller workflows and the loan department as primary business functions supported.
The Fiserv Premier Bank Platform implementation encompassed standard Core Banking functional areas such as deposit and account processing, teller operations, loan servicing workflows, transaction processing, and customer information management. Configuration work included branch teller client provisioning, transaction routing rules, and integration points for general ledger posting and account reconciliation consistent with core banking operational patterns.
Architecturally the platform was integrated into Mid Penn Banks Windows Server 2012 and 2016 estate and Active Directory for authentication and user provisioning, while endpoint management and software deployment leveraged Microsoft Endpoint Configuration Manager SCCM and Dell KACE. The implementation environment interoperated with Citrix XenApp for desktop delivery, Cisco ASA and Firepower for perimeter security, Cisco Nexus switching, storage and backup systems, Applications Manager and event log analyzers for infrastructure monitoring, and mobile device management and VOIP telephony for branch operations. These integrations supported secure access, centralized patching, and incident monitoring across branches.
Governance and operational controls emphasized onboarding and lifecycle procedures, with documented processes for backend user onboarding, employee moves, changes and departures, and formal user acceptance testing for release validation. Day to day support and triage used a ticketing workflow that resolved level 1 and level 2 incidents, provided status updates, and coordinated remediation with internal IT teams and external service providers.
Operational coverage for the Fiserv Premier Bank Platform included teller lines, loan department desks, and branch IT assets, with IT responsibilities spanning network and server administration, asset management of endpoints and peripherals, server security, and monitoring of backups and antivirus status. The deployment integrated the Core Banking application into existing bank operations while relying on established AD centric identity, centralized endpoint management, and perimeter security controls to manage access and maintain service continuity.
|
Mid Penn Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Mid Penn Bank deployed Cisco Webex Meetings to add web conferencing to its online channels. Cisco Webex Meetings is implemented on the Mid Penn Bank website to provide browser access for scheduled customer appointments and internal meetings.
The deployment uses standard Audio Video and Web Conferencing capabilities such as scheduled meetings, screen sharing, meeting recording, participant controls, and guest access to support customer service and internal collaboration. Integration is realized through embedded meeting links and web scheduling workflows on the corporate site, with IT and operations teams responsible for access controls and meeting administration to align governance and user provisioning.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Mid Penn Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Mid Penn Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Mid Penn Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
Mid Penn Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Mid Penn Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mid Penn Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-21 | Mid Penn Bank | Evaluated | Fiserv | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations |
| 2025-09-29 | Mid Penn Bank | Evaluated | Nice Systems | Nice Actimize | AML, Fraud and Compliance | TRM |